Amin made this process the best experience i've ever had at ANY car dealership. For years our family has been buying cars from Merecedes, Land Rover, BMW, and Audi in Charlotte, and the service and interaction we received at CAI has gone above and beyond anything else. I was recently in a car accident in which my Audi was totaled, and I found my Volvo XC90 on Auto Trader, which was at CAI. I called to see if they still had it, as it was priced extremely competitively compared to all of the other XC90's I looked at. Amin was not by any means pushy, or like that of any other used car dealers. He put the car on hold for me until I was able to come over the next morning and see it. The car is IMMACULATE! One thing that I loved about CAI is that they buy most of their cars out of Florida, which means that they have never been driven in salt or snow, and generally never exposed to the elements that a lot of cars are. The car was spotless, and as soon as we got there, he got us the keys and let us take it on a drive by ourselves, and didn't press a time in which we needed to be back; which was so nice. When we came back, I knew that I loved the car, and we made a deal in minutes, no back and forth, just plain and simple. He was great in explaining the car's history, along with its features. I felt like it was a friend selling it to us, and I never felt as if I was being pressured or rushed into it. CAI has it down to a fine science. Later that day, we came back with a deposit, and he was great about working with us since the insurance hadn't paid out yet. I can't stress enough how professional and sharp these guys are, they really blow all other car salesmen out of the water. I would strongly encourage anyone to go to CAI and take a look, they are the only place I will be buying my cars from in the future, and I am still absolutely blown away by this experience.
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This is the only time in my life I`m over 50 yrs. that I applied online and got approval that was actual approved!!! All the other times it was just a ploy to get me into the dealership so I could sit for the next 6 to 8 hours waiting to find a creditor to except my application and I never got the vehicle that I went after. So if your looking to purchase a vehicle this is the place and people to go to. If your up front with them about your income and you have your down payment these people are going to put you in the vehicle that you want period. Give them a couple hours and you will be on your way! The sales staff was very friendly and knowable and your never left sitting in the corner while the easier customer pass you by. I don`t think you will find a car dealer that even compares to these people. I give them a 10 out of ten, if and when I trade again it will be with Drive Time. Yes I do recommend them to anyone. Thank you again Drive Time.
I am the owner of Parks Auto and responding to Randy's review. We took great care of his son in law (who happens to be in his late 30's). Before we sold him the car, he talked on the phone to Randy for almost an hour about this car; and he fully inspected the car and test drove it. At that time, there were no noises, leaks, or known major issues with the car. He asked about a warranty and we told him YES we could provide him with a warranty but, of course, it would cost him extra and he declined. He also signed a Buyer's Guide As Is form which he read thoroughly. I would also like to mention that our car passed NC inspection. When we learned of his dissatisfaction, out of good faith, we offered him a $100 gas card but he declined. We operate with a high level of integrity and I feel that we have done all we can do (within reason) to assist this customer but he was not open to our offer.