These guys are the definition of professionals when it comes to jewelry and the exact type of people you want to work with when purchasing any type of jewlerly. I recently purchased an engagement ring from Ballantyne Jewelers and I couldn't have asked for a more pleasant experience. Coming into the store I had no idea what details I needed to pay attention to when purchasing a ring. They basically gave me an engagement ring 101 course. I discussed with them an idea of what my fiancée wanted and told them straight up what my budget was. We looked at hundreds of rings and diamonds. They even suggested that I check out other Jewelers to compare quality and prices.. the other places didn't come close to Ballantyne or the sales reps at other Jewelers made me feel like they were just trying to get a sale out of me. I went to Ballantyne multiple days and not once did I feel rushed or obligated to purchasing from them. I found a custom designed ring designed by Ballantyne Jewelers themself, BELOW my budget, that my fiancée LOVED. Walking out of the store, I felt 100% confident in my purchase and recommend that everyone use them, whatever the occasion may be. These guys will take care of you!
At such a pivotal moment in my life, the Karat Patch was there for me as a customer, and as a person. Brett Denton, with only a few minutes before the store closed, set down with me and gave me a total diamond education course. Going through each C, demonstrating the importance of the cut, letting me look at it through the loop, and on a microscope. They showed me quality diamonds and settings, and I never felt pressure at any time to make a purchase. The saw me as a guy during an important time in my life that had an important decision and purchase to make, and respected that. And they respected my budget as well. I was worried that I would feel pressured to make a purchase or end up with something I wasn't totally satisfied with. But thanks to Brett's patience and kindness I have a ring I am proud to say I selected with no regrets, and I can't wait to give it to her. Everybody there was friendly and just eager to help. And probably the best part about this all, IT WAS FUN!!! I highly recommend the Karat Patch for anyone, and I will be going there for all of my future jewelry purchases.
I was in the South Park area today and had the opportunty to go by SouthPark Jewelers. My experience was friendly and very fair. I had the opportunity to work with both Ira and Linda. I was selling gold jewelry I was no longer wearing. They were very businesslike. They explained the process of testing and weighing. I felt very comfortable with the price I was given. I plan to return to them with a highschool ring to sell. I am very much looking forward to working with them on my next jewelry purchase.
My fiancé and I worked with Ballantyne Jewelers to create a custom ring. We were met with the highest level of professionalism, promptness, and craftsmanship. The ring turned out beautifully, and the customer service is phenomenal! I stopped in again a year after getting my ring, and everyone remembered me like I was long lost family, and were genuinely curious as to how I was doing. It made me day! I will always recommend Ballantyne Jewelers to any and every one!
Visited the store for the first time, on 8-5-2016. Bailey Nichols was the associate that helped us and she was amazing in her knowledge, attitude and overall willingness to help. I will refer Brownlee to anyone I know looking for that special gift, or needing any jewelry repair services. It was refreshing to see that "true" customer service is still out there! Thank you Bailey! We will be back ����
I needed an anniversary present for my husband. I didn't want the hassle of the traffic and people at the mall. I prefer to shop with local owners. Ballantyne Jewelers was convenient. The staff was knowledgeable and friendly. They had the perfect gift at a surprisingly great price. They also replaced the battery in my watch while I waited. Great experience.
What a great place to buy awesome jewelry for a great price. I've bought jewelry and watches here for years and always got a great price and a quality product. Michelle and Carly are super cool to deal with and Terry is even more awesome cause she's knows every answer to every question. Me and my family love Tower Place...
My husband and I went into Ballentyne Jewelers to purchase an anniversary ring for our 23rd anniversary. We found the showroom gorgeous, the diamonds were breath-taking and the service, the best we had ever experienced. The price was also unbeatable! Can't say enough good things.
It is a great place to find jewelry gifts at reasonable prices. :) I bought my daughter some Sara Blaine earrings for her birthday. I'll get her the necklace for Christmas ( i hate shopping so this makes it easy this year ) XD 1 down 4 to go
My fiance and I had a WONDERFUL experience at Brownlee's. The staff was helpful and friendly. We not only got my engagement ring there, but went back to pick out our weddings bands as well. We will no doubt be back there again soon!