I just wanted to take a moment to "thank you all" for your support during my application period for a new residential home mortgage. To be truthful, I was skeptical that I would find an institution that would support my goal of acquiring a new mortgage at a lower interest rate plus provide cash out enabling me to achieve one of my goals of adding on to my existing workshop. I had tried several times to get approved through different lenders but only with avail because of some Texas law involving cash out. It ended up costing me time and money. I could have refinanced with my current lender (GMAC Mortgage) who I have been with for 40 years. I was disappointed with their rate and the fact I could not cash out with them. With Foundation Financial, I was not only able to get around the Texas cash out law, but was able to get approval legally because of Foundation's unique position of being able to fund their own loans. This helped a lot. Finally, Foundation Financial, as far as I'm concerned "walked the talk". They not only were able to close my loan technically within 2 weeks, but they walked me through all of my paperwork. Oh! How the government has managed to create more bureaucratic red tape since my last closing. Foundation Financial was able to connect me with one of their insurers to consolidate my insurance plans and actually save me money if you can believe that.
The Rose Petal is unique in the sense that they seem to know what YOU want more than you do. Although that seems like a strange statement it's true! I was traveling around Charlotte looking for an arrangement for my wife, I stopped a few places before I reached the the Rose Petal and they all seemed the same nothing really new and kind of boring. The Rose Petal treated me like a king and when I got there it seemed that they were really interested in what I was trying to capture with the arrangement. Might I add that while I was there they were ordering lunch and I commented how good that sounded and yes they even bought me lunch! Where can you get that I ask you? Anyway Ray, the designer there immediately got started putting something together...when he was done.....OH MY GOD. He took what I said and literally transformed it into the most spectacular arrangement I have ever seen, not kidding. Needless to say I have raved about the Rose Petal to just about everyone and my wife loved it! Now I know where to go for flowers and even a free lunch sometimes (I guess they were in a good mood that day) for every occasion and they have never let me down.
"True to their word"... is the exactly what we received in customer service from Foundation Financial. Andrew and Dana are the BOMB! Andrew told us it would take two weeks to close on our loan at the initial phone call; We did not believe it could happen. We had been trying to refinance our home with our current bank for over 2.5 months with no success. At Foundation Financial, it happened in exactly two weeks, my husband and I were astound. Both Andrew and Dana worked late hours to ensure every step of the process was covered. They were both patient and guided us through it all till the end. We had refinanced before but never with a lender that is so diligent in getting the loan closed in a timely manner and with outstanding customer service! We will definitely use Foundation Financial again and we will highly recommend them to others.