I live so close to this Whole Foods and we waited and waited for into open. I go all the time and I will continue to go. W really do love many things about it, however there are some small things worth mentioning.... There have been some times that I have left WF disappointed with the overall quality of the food.... I have been fortunate to only deal with kind employees at this WF, however the quality of the food (also salad bar) depends on the employees. W spend a lot of money there, we meaning ALL of us. In my opinion, they should be serving only the freshest foods. I went today and every fresh basil packet was molded. I was so disappointed as my recipe for tonight's dinner calls for fresh basil. Last week I went there for a bag of spinach and there was none... Second time this has happened. Harris Teeter never runs out of spinach! Also, on occasion, the salad bar has been disappointing. Once there was no protein on the salad bar.... No chicken, turkey, nothing. Often the greens are withered. Anyway, I'm hoping an employee reads this review and does something about it. Like I said, I'll continue to go back bc it's so convenient to my house, but often times it leaves me dissatisfied and 80$ (or more) poorer...not that I'm complaining about their prices... We all know its an expensive supermarket.
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It's a grocery store with a lot of personality and more than just food! They have a really nice buffet type of restaurant within the store. You can eat inside or on the patio. The food is a little different, organic and healthier food like tofu and non hormone chicken, so some people may be off-put at first, but the food is really tastey and wonderful! Their bakery is out of this world! Who knew eating healthy could be so delicious! There is also a well-ness, drug store kind of section. So if you are looking for organic cosmetics, soaps, aromatherapy, homeopathic medicine, etc. this is the place to look! Huge section devoted to wine and cheese. I think that they have tasting of both, though I have never taken part. They also have wellness classes in a room off to the side of the restaurant. The employees are always friendly and willing to give advice on products.
THIS STORE TAKE CUSTOMER SERVICE SERIOUSLY!!! Made an order and thought we ordered for same day delivery. Called the store to change the note on the card. The representative did not confirm the delivery date and my failure to confirm made a mess of things. I thought edible arrangement at this location failed to deliver my order. However, they didn't it was mainly my fault for ordering it on the wrong date. My wife was in the hospital due to an pregnancy emergency which resulted in an induced delivery. I wanted to show her how much I appreciate what she had went through. The manager called me the next day to clear up the misunderstanding. I was satisfied with the service prior to talking to the manager because I realized the error that I made and not the store. However, the conversation with the manager made me even more happy.