There is not one thing that could have been done differently! We are so pleased with the service we received! We signed a system contract and Chris will be the only technician that we want to work on our system! Thanks Chris for your awesome work and getting our heat back on! You and Morris Jenkins are LIFE SAVERS. I don't leave a ton of online reviews but from start to finish our experience with Morris-Jenkins was phenomenal. I spoke with Tiffany when I called to schedule our appointment. She was very polite and professorial. She has a bubbly personality and made our appointment with ease. Chris arrived, he again was very professional! We will never use another heating and air company other then Morris Jenkins!
Today’s visit was the first time I called Morris-Jenkins to clean and tune-up my 2 AC unites. Everyone I spoke with from the person who scheduled the appointment, called to remind me of the appointment, and performed the work was very professional and knowledgeable and tooke time to answer my mnay questions. Bryan was extremely thorough in performing his work and offered good maintenance suggestions. I enrolled in the Priority Program based on my overall positive experience.
Very happy. Had emergency service in December. Our fan had failed which was inside of our heat pump. After that experience(which you guys explained was very preventable) I went ahead and signed up for the routine inspection/maintained plan which seems to be worthwhile so far. Everything is in top performing shape and I have a little better peace of mind. Having kids in freezing tempatures or burning heat is no vacation and I found out that the HARD way.