I have only been in Charlotte for about 3 yrs and haven't had to deal with collision damage on a car for 15 years. So needless to say when I got plowed into by a driver running a red light I had to get some work done. Fortunately I was still able to drive my car and once the insurance adjuster estimated the damages and wrote me a check I was able to get some estimates done. I started by going to Gardner's paint and body because it was pretty close to where I live. Ivey Thornton, the shop manager looked over my car and advised that what was on the insurance estimate would cover all the repairs and if there was any hidden damage . they would get it adjusted with the insurance company. He was very thorough in showing me what would be done to the vehicle and how they use the latest technologies in matching the color and only use the best primers, paint and clear coat products. He really made me feel confident they would do the best job possible so I agreed to let him do the repairs. He arranged to get a rental car there for me and they were pulling the car in the shop before I left. Only 4 days later he called to say the car was ready and I could pick it up. When I got there I was totally amazed with the job they had done. I felt like I was on the Pimp my ride show. I looked like a whole new car not just where the repairs were done. I could really tell they take pride in their work. I would highly recommend Donald Gardner's paint and body for any problems you might have.
8506 South Tryon St. Ste 101-BCharlotte, NC 28273
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Deluxe paint & body works turned the disaster of my collision into a lifelong relationship. The staff was so helpful with my first accident. I didnt know where to turn but with their help i was able to set up my claim. 2 days after my accident i still didnt hear from the insurance of the person who hit me! But the sweetest young lady kristine was able to set up a appointment for the adjuster to come that very day. They got me into a rental super fast since i dont have the time to put my life on hold and deal with this aggravation. I cant express how greatful i am to them they helped guide me through the process but they also returned car looking immaculate! 3 days before it was supposed to be due and they even fixed some minor dents on my fender too while replacing the doors... the paint was on point and when i got my car back it was cleaned. They did an absolute excellent job at making this customer happy. They carried me through from start to finish and i couldnt be more happy with the services!! I would recommend this family owned christian business to anyone who was involved in a accident... thanks again for the one hundreth guys!
Wayne was extremely helpful, knowledgeable, and polite through the entire process beginning with the first time I walked in asking for an estimate all the way through until the car was painted and ready for pick up. The customer service here is impeccable and went way beyond my expectations. They got my car in quickly after giving me the lowest estimate around and they made arrangements to have my car ready earlier than I originally planned because of my needs. In addition, Wayne arranged for me to have on-site window tinting done through one his vendors, he had the headlights restored, and the inside of the car was immaculate when I got it back. Not only did he follow through with what was agreed upon, he went beyond that and took such good care of me! The paint job is perfect, and I am so happy that I chose MAACO to fix the body of my car. I actually have arrangements to bring our other car in about a month, and Wayne indicated he could help me arrange a rental car as well! Thank you, Wayne and Thank you, MAACO!