I visited this clinic today after a Google search for allergists in Charlotte. When I called I spoke with someone that was very pleasant and she informed me that they have walk-in hours everyday from 9 am-11am so I decided to stop in. The woman at the front desks attitude left much to be desired, but I have had an incessant itch for weeks and needed to see an allergist so I let it go. She gave me a form to fill out and upon returning it to her she stated that I had to pay the $125 consultation fee upfront. I told her that it is not typical to pay for a visit prior to being seen and she informed me that "That's not how they do things". I paid the fee and sat down. When I arrived it was 10 am and there were only 2 people in the waiting room so I figured the wait wouldn't be long. WRONG! I arrived at 10 am, filled out my paperwork and paid the fee, and then sat down at 10:10. I was called into the back by a nurse at 10:45. Her name was Tierra I believe, and she was very nice and pleasant. She weighed me, checked my temperature and blood pressure and then led me to a room stating the doctor would be in shortly. After a few minutes I checked the time and it was 10:56 am, good timing I thought. I sat in that room alone for 45 minutes. On 3 different occasions I went to the desk and asked about how long would it be before I was seen because I had to leave by 12 pm, not an unreasonable request since I arrived at 10, and on the 3rd trip the doctor himself said he would be in shortly. I waited an additional 20 minutes and the doctor never came in. Frustrated I went back to the desk and informed her that I couldn't wait any longer as it was now 11:55 am and I was in the room for an hour and waiting since 10 am when I arrived. She seemed surprised that the doctor hadn't come in, and directed me to a window to get a refund. Because of the helpfulness and courtesy of the nurse that assisted me as well as how nice the woman who refunded my money was I will give this place 3 stars. For the most part everyone was friendly, but the wait and the attitude of the receptionist made this a place that I would not be returning to.
I have been a patient of Dr Chavez for more than 5 years now , she has seen my kids since they were little and I admire the patience she has with kids. My husband and myself we both needed extensive work and everything was explained as why and how the day she did our check up. There were no surprises, unfortunately my husband needed to be seen by a specialist because he needed extra treatment but Dr Chavez was very thoughful in makign sure the specialist was not too expensive and had her trust. I just want to remind patients that Dr Chavez is a general dentist and of course there will be times when you need the help of a specialist and she will send you to them, just as any other doctor sends you to a specialist when you need further care. Yo soy paciente de Dr Chavez desde hace mas de 5 años y simpre he tenido solo buenas cosas que decir de ella, ha sido doctora de mis hijos desde pequenos y me admira su pacienci apara trabajar con ninos. Mi esposo y yo hemos necesitado bastante trabajo y ella siempre nos ha explicado porque y como se hacen las cosas que necesitamos, siempre se ha tomado el timpo de hablar con nosotros, no como otros doctores que ni siquiera lo miran a uno a la cara. Mi esposo tuvo que ser referido a un especialista porque necesitaba trabajo que no se hace donde la dra Chavez y quiero recordarles que Dra Chavez es una doctora general, van a ver ocasiones en donde uno necesita el trabajo de un especialista y ahi es cuando ella los manda a donde ellos, como lo hacen todos los doctores. NO tengo mas que cosas buenas que decir de ella y recominedo mucho sus servicos, su honestidad y su manera de atender a los pacientes y hacerlos sentir siempre comodos. Gracias Dra por el buen cuidado y su fina atencion siempre.
I have lost a total of 20 lbs so far, still having 5 more to a goal weight. Of this lost, 18 lbs are fat! The program has been beneficial, staff accommodating and facilities very nice. I have yet to experience the phase after Acute to comment on the follow on. Although the process has been costly, it has helped me learn what my body can take in and lose weight, unlike other programs that rely on points, this program stresses the importance of protein. Having to come in and be accountable each week is also very helpful with keeping you on track. I also feel the vitamins and supplements have made me feel better and I am excited to see how my cholesterol has changed. I would recommend the program to anyone!