I had an excellent experience from start to finish with Town and Country Ford on Friday, when my wife and I purchased a new 2016 Focus. For starters, the salesman, Carl Ralston, was very attentive. He handled all of the credit paperwork with me over the phone, so when my son and I (my wife didn't want to be troubled) got to the dealership later that evening, all that was left was for my trade to be appraised and for me to pick out a car. The trade appraisal was spot on, and the car that Carl helped me pick out was exactly what my wife was looking for. The finance manager, Russ Herzlich (sp) found us financing that met our needs exactly, and less than an hour after we got there, I was driving my wife's car home. She did have come back the next day to sign her paperwork, but she was done before they could get the car cleaned!!!! I couldn't have asked for a better experience overall. This was the second vehicle that I have purchased from Carl, and I will continue to do so!
Bought convertible about 1.5 years ago. First Volvo. Great price/process and great service since. The 5-year full service, including maintenance, is true -- only thing excluded so far has been tire rotatation. No attempts to gouge or add-on like some dealerships/garages. Purchase price negotiated by internet, phone and email, so when we arrived, no issues; best price on East Coast and only slightly above cost -- and not much more than used car. Particular kudos to AJ in the showroom and Jean-Paul in the service department. Only thing preventing 5-stars? ... Update that waiting room and ensure there is a coffee table or work space!
APB Wrecker Service is amazing !! My teenage daughter's car broke down on the interstate and I called them . Al gave me a quote for the tow and for the car . He met us and was so courtesy and helpful . He told us where we should take her car for the repair . Once we knew the motor was blown I called APB again to buy her car Al gave us the same quote over the phone, he came and paid me cash for her car . Just that simple :) It is so great to do business with such an honest company . Al was so polite and helpful to an hysterical mother !! I would use APB Wrecker Service again and will recommend them to all my friend s. :)