From the beginning this practice has been amazing. The consultation was wonderful and informative. Dr. Jackson made sure that I was comfortable with the information we were going over. The entire staff has always been friendly. Dr. Jackson and techs are wonderful and conversational during adjustments. They even remember past conversations- what a way to make someone feel like more than a patient! Even when there seemed to be staff changes everyone that joined this family has been wonderful. Life happens and they totally understand. I have been late on a few occasions and they worked me back in. I don't make it a point to be late, but it was wonderful to have that understanding from a specialty office. I knew I would have to wait, but they still were so accommodating. I even had my daughter evaluated by Dr. Jackson. I can't forget to mention the extras- Jackson bucks that can be cashed in for treats of a wide sort, the Kuerig is amazing, the fun night and events they have, and last but not least the game system they have. I know that I will bring my children to this practice if and when they need braces! I am so happy for this practice! Every chance I get I tell people where I had my braces placed and how fabulous my experience has been.
Showing1-4 of 4results
Dr. Jackson is a great doctor, always smiling, kind, thoughtful and generous, in his practice and in our community. He is a mentor to a group of boys from our area and even thou he has no school age children, he also volunteers his time to our local school. Dr. Jackson has many appealing incentives for children and teens to help them do a great job maintaining their teeth and braces. Dr. Jackson does a great job educating the patients and parents about everything going on with the treatment, that way there are no surprises and everyone feels more comfortable. My daughter was very worry and concern about living the next few months with braces and/or feeling pain, but Dr. Jackson reassure her and explain everything in such a caring way that made her feel at ease. She even thinks braces are cool now!! The staff is always very courteous and professional. The office is the kind of place my children don't want to leave, with a mini cinema, video games, hot cocoa and coffee, even as a parent you will wish they would keep the kids in the back a little longer. They have a state of the art check in system and they make it very easy to stay connected online. We are very thankful he chose to set his practice so close to our home!
Dr. Jackson and staff are not only an important part of the Steele Creek community, but make receiving orthodontic treatment actually fun. I became aware of Dr. Jackson's practice though his involvement in my children's schools (before I even started seeking treatment for my pre-teen daughter). Witnessing the friendliness and professionalism of both him and his staff first-hand after seeking treatment for my daughter made me decide to take the plunge and also receive adult braces, myself! Being in this journey together with my daughter has been a very special experience, and I can't think of a practice I'd rather be working with, or know would treat us as well as Jackson Orthodontics. I look forward to continuing to work with them as my daughter and I get closer and closer to our perfect smiles--we love being part of the Jackson Orthodontics family.