TERRIBLE customer service. I moved into a house a year ago and didn't know they had "preferred pricing" for the area. I called and got service for $21 a month for over this last year. I found out about the preferred pricing yesterday and called and they said they would switch the pricing but wouldn't give me a credit. That's over $100 I was over charged! I was never told I could get a lower rate. They said they send ... view moreLike this review?Yes|Flag Abuse
American WasteAdd to mybook
- Do you know the hours for this business?
- General Info:
- American Waste is a waste collection and disposal company that serves customers in Michigan. It has been in business for more than 20 years and offers refuse removal services to the residential and commercial markets. The company provides a range of solid waste services, such as collection, transfer, transportation, disposal and recycling. American Waste serves customers in Emmet, Charlevoix, Antrim, Otsego, Kalkaska, Crawford, Wexford, Benzie, Leelanau and Manistee counties in Michigan. It operates solid waste transfer facilities in Traverse City and Kalkaska, Mich. The company offers residential carts, commercial containers, construction trailers, compactors and roll-off bins. It additionally handles the recycling of paper, plastic, cardboard, glass, tin, steel and aluminum items.
- Extra Phones:
Phone: (231) 237-9231
Fax: (231) 237-9231
Fax: (231) 258-9971
- Garbage Collection, Trash Containers & Dumpsters, Garbage & Rubbish Removal Contractors Equipment, Rubbish & Garbage Removal & Containers, Recycling Centers, Surplus & Salvage Merchandise, Utility Companies, Waste Recycling & Disposal Service & Equipment
I just set up trash removal after calling all the local garbage removal companies in my area. Although their bags are 10cents more a piece, the receptionist "aubrey" was so nice after my 3 phone calls & million ?s that I decided 2 start up w/ them. I see a few bad reviews, hopefully I don't have any issues later on & if I do, it sounded like they'd be more than happy 2 help! But had 2 give kudos 2 a... view moreLike this review?Yes|Flag Abuse
I had set up service two weeks ago to start in May with American Waste and though the person answering the phone was very friendly, she promised service to start before the Memorial Day weekend, after calling to find out why the tote was not delivered I was told they could not deliver the tote because they were too busy this week. Now they wanted my funds immediately without delay. I was busy too but I provided the... view moreLike this review?Yes|Flag Abuse
We began our service with American Waste, Charlevoix, Michigan about five (5) years ago. Since we have moved three within our local community. The first time I contacted Waste Managment & spoke to a very nice receptionist from the Charlevoix office. She was more than happy to arrange for our 'tote' to be picked up from our earlier address & delivered to our new home. At about this time we received a letter ex... view moreLike this review?Yes|Flag Abuse