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Cavs Coach Company

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Worst company I’ve ever seen. The buses are old nothing on them work. The bus broke down and the trip had to be rescheduled and the guy was still late after it was rescheduled. We had to refund over $1,000 on our red eye trip. The owner said he would mail out a refund and never did. He’s very friendly on the phone until he gets your money. Don't use Cavs coach

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The company does not pay its bills. They contracted with the Embassy Suites for rooms and food for a group and never paid the final bill. They gave us an invalid credit card and now they refuse to answer their phone of reply to my written requests for payment. Don't let them do this to you.

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Stay home or find another company to take you group on tour!!!!!! These people are nothing more than thieves, liars, and cowards. ****Snap shot****, bus broke down in Orlando , Florida. Had to demand a replacement bus take us back to hotel 1 hour away from Universal Studios where we were stranded. Ended up bus not fixed until 9pm following day. Group was stranded at hotel with no transportation (22 Junior and Senior... view more

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NYC city trip for my wife and ...

NYC city trip for my wife and I. Bus was suppose to leave at 7:00 p.m. (lie #1) It was a Friday and had to rush from eating dinner to be ready. Bus was way late and wasted two and half hours of my time leaving which took well over an hour of our day trip in NYC. After our trip we were supposed to be picked up at 11:00 p.m. (lie #2) Around 11:00 p.m. they told us they were coming through the tunnel (lie #3), the ... view more

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Would walk first. Dirty nasty...

Would walk first. Dirty nasty buses, plus 2 hours late picking us up to go and come home. Nothing like being on the streets of New York with the people in charge telling you your buses just cleared the tunnel. And 11/2hours later the same thing, then Oh yeah a wreck..then the bus you are on has a bad battery, so you sit on the side of the road, dark and close to road, because your battery is bad, Oh wait that is th... view more

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The New York City Trip NONEVENT

Two buses with 54 passengers on each bus were scheduled to leave Clendinin 8 PM. One bus showed up saying the 2nd bus was broken with a replacement coming in one hour. 2 hours later the 2nd bus showed but did not have enough seats; one passenger volunteered to miss the trip. Same transmission problems as mentioned in earlier review, at least 3 broken seats, no air circulation as windshield and windows were fogged ... view more

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The Cedar Point trip halloween 2010 was awful due to Cav's Coaches. I am very tempted to sue them for ticket costs, coach bus costs, and hours lost at work due to having a terrible trip and losing the paid time off hours to cover another trip. The bus arrived at Cedar Point 2 hours late. Which gave time for 2-4 hour wait lines to form at roller coasters....The heat didn't work and only ever blew out cold air. ... view more

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Worst coach bus I have ever been on

Me and my husband went with some college students to cedar point this past Halloween weekend. If I knew we were going to be traveling on a bus in this terrible shape I would have stayed at home. The bus had no working heat we all froze the whole trip there and back. We were told all was done to fix the problem but the heat never did work, and instead on occasion the fans blew out cold air. Another problem was the ... view more

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Not if it is the last bus available!

Air Conditioning not working in 90 degree heat. Students were getting ill it was so hot. We were told it was fixed and it obviously wasn't. We were lied to by the owner and given the run around between the owner and bus driver on what was going to be done and that it was being taken care of. We were told by them there was no one in the area that could take care of it. Not true. Nothing was done until we called ... view more

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Cavs Coach Company

9 Gatewater RdCharlestonWV 25313

(304) 776-7580

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Cavs Coach Company

9 Gatewater RdCharlestonWV 25313

(304) 776-7580

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