Horrible experience! I booked a two hour bday party, which included two laser tag games, only to find out once I was there that each laser tag game only lasts 10 minutes. Ok, so what should I do with the kids for the other hour and 40 minutes? Keep paying and paying for endless boring video games? I rechecked all the information on the party page and on my confirmation email and nowhere did it specify there was a 10 minute limit on the laser tag games. The supervisor couldn't have cared less and was rude and uncooperative. And to make matters worse, my 7 year old son hit his head in the second minute of the second laser tag game and they refused to pause or stop the game! So, for $150, he played a total of 12 minutes of laser tag and ate cake (which I supplied) in a dark and dingy party room. What a rip-off and a complete waste of money. Seriously...don't bother! So disappointing.