A A Auto

Do NOT take your Land Rover or any other car here. I took my new (to me) Defender 90 to them for an oil change and to install the 4 jump seats in the back. I had temporary prepositioned the seats in the back to where I assumed they went. Apparently they were placed in the wrong spot but, AA went ahead and installed the seats in this position without even talking to me. I would have never had them install seats in the wrong place. Get real. They initially wanted $200 to install the 4 seats, working at $100 an hour. I was told that not just anyone can install these seats so I felt comfortable with them doing so and we agreed on $150.

Well, when I got home I found out that the seat backs we not screwed in (apparently I told them I wanted to install those which makes NO sense) and the seat bottoms were installed incorrectly. Why a company would ever install something that is incorrect is beyond me. I paid them to install the seats correctly and they failed miserably to do so.

I then took the truck back for them to fix the seats thinking they would make it right. After talking to them on the phone (it'll only take a couple hrs to fix)...4 days later I got a call saying that they installed the seats how I wanted them. Why would I want seats installed incorrectly?

Now to fix the situation Brian wants 4-5 hours to make it right, meaning $400-$500. Who is he kidding? This place is a joke. I even have sent them other Defender 90's in the past and this is the level of the customer service that they provide. DO NOT TAKE YOUR CAR HERE. I read the other reviews of this place and figured I'd give them a shot. I should have stuck with my gut and taken the other negative reviews seriously that I've read. There's a reason why our friend in common doesn't bring his truck to you anymore either.

Lots of thanks for nothing. Act like you care about your customers next time before you install something incorrectly.

Tyler 843.737.1380

They towed my vehicle less than a mile and charged me $325 to get it out!! When I arrived at 12 noon, their building was locked and was told that they were on lunch and would have to come back. When you post business hours that means you are OPEN FOR BUSINESS!!! Had to come back an hour and half later and they were still locked hahaha. After waiting an additional 15 minutes for the guy to return, the cost was $325 and they will only take cash (there is a we accept VISA sign on the front door). Just pure ignorance and terrible customer service. with rediculous price. These guys are the worst, I wouldnt trust them to work on my bicycle.

I BROUGHT MY PORSCHE TO AA AUTO TO HAVE IT SERVICED. THE STAFF THERE WHERE VERY KNOWLEDGEABLE ABOUT MY CAR. THEY ANSWERED EVERY QUESTION AND CONCERN I HAD. THESE GUYS ARE GREAT, I HIGHLY RECOMEND THEM.