Cole Park Veterinary Hospital

DANGER: Found guilty of malpractice after giving cat third degree burn. We paid hundreds of dollars to have our cat's teeth cleaned at Cole Park and while she was under anesthesia, due to a misuse or malfunction of heating pads, they severely burned her on almost 10% of her body. The burn that they gave her was misdiagnosed by 3 different doctors 3 separate times. Our cat was left without pain medicine or proper treatment for four weeks.We took her to the ER as soon as we found out what really happened and after seeing a specialty surgeon, she had the entirety of the burn and the dead tissue underneath removed and the two sides of her skin were stitched together. They cost her 4 weeks of pain, a $1500 surgery, a week in emergency medical boarding, and weeks of recovery. It is shocking it did not cost her life. She was a perfectly healthy four-year-old cat. None of this was necessary.They volunteered little support or apology, only offering to attempt to fix the burn with a procedure they were not qualified to perform. We have trusted all four of our cats to Cole Park Veterinary Hospital for many years and are heartbroken by the betrayal of both our loyalty and our trust, and by the lack of any sincere concern or remorse on the part of their staff.I would not wish our experience on anyone. I would, however, strongly urge you to think twice before placing your animal in their care.

Dr. Pagel has been providing care for Lady our dog for years. She always takes time to listen to our problems resolves her issues quickly. She will get down on the floor and sit with her and her assistant always has a treat in her pocket for Lady. Dr. Pagel has provided excellent care for our pets and we recommend that you try them. Lady loves them and you will too.

We love all of the lady vets at Cole Park Vet, they provide excellent care for our animals at a reasonable price. The receptionists and staff are friendly, knowledgeable and extremely helpful. This is the best place we've ever found for animal care.

As the owner of a 'difficult' cat, a trip to the vet is always a stress filled experience, both for her and us. Dr. Pagel and her assistant made the visit stress free for both of us. Our cat was treated gently, all of our questions and concerns were addressed and everything went smoothly. What a treat to know that there are still places that know what customer service is and will treat you and your animal with kindness. A great value for your money. We won't ever go anywhere else !! Thanks Cole Park for keeping us well !!

Dr. Droke performs acupuncture on my dog and has helped her to continue walking and playing. At first a little skeptical about this service, I am now a "True Believer". I can't thank her and her wonderful staff enough for all the love and care they have shown my dog and myself. If you need a vet I recommend Cole Park Veterinary Hospital.