01/24/2012Provided by Citysearch -
I had scheduled a taxi today to pick up a UIUC faculty member and transport him to the airport. Unfortunately, the faculty member stood outside for 30 minutes after the taxi was to arrive, during that time, he called Yellow Checker's main number several times, each time he was told they would be there in 5 minutes, again and again. After the 4th call, they stopped answering the phone all together. The taxi did not show up at all. This is the 3rd time this has happened in the last several months, and I don't rely on taxis often, for this very reason. This is unacceptable business practice, and I will let others on campus know that Yellow Checker Cab is NOT reliable.