They were supposed to detail a minivan, that was extra dirty on the inside. The regular price for a mini-van is $199.00 they charged me an extra $50, because it was extra dirty. It was supposed to be ready for pick-up that evening, however I picked it up the next day. Not only was it still wet inside, but it still had dirt & grime on the inside paneling. They refused to adjust the price and were quite loud and argumentative about how long they worked on it and with how many people. I feel over-charged and ripped-off. I could have done this myself, for a fraction of the price and twice the quality. I would NEVER recommend their services, not even to my worst enemy.