Do not use this company. My fathers stool ended up costing over $800. This was a discounted price as we had to sign a contract for$9.95 a month. To cancel the contract, it must be in writing. Told them the last stool was $400 and they said they would refund some of the price if we compared "apples to apples". The only difference was that the $400 stool wasn't put in by a licensed plumber. How hard is it to put in a stool but my dad is 92 so we called them. Never again.