Ernie's is great--well worth t...
Ernie's is great--well worth the drive to Ceresco. I live in Omaha and needed a new queen bedset and mattress. I shopped at Nebraska Furniture Mart, and it was so busy and really hard for me to decide. When I went to Ernie's, the manager, Dean, introduced himself right away. He asked what I was looking for and was very helpful. He wanted to be sure that I got good quality while staying in my budget. He offered me a lined pillow and told me to take my time on the beds. When I found one I liked, I mentioned that NFM offered free shipping that weekend and after "consulting with an associate" (not sure why a manager needs permission, I think it was a play) he said he would do free shipping and set up. He even took $10 off of my mattress pad. He found me a great bedroom set too, a queen sleigh bed for $270. Tyler helped me at checkout and was also so helpful. My total was $945 after taxes for a firm queen bed, boxspring, sleigh bed, slats, taxes and delivery/installation. Definitely recommend Ernie's and will definitely go back. This small town business is GREAT--you get better prices than online or NFM, you get a personalized experience and help, and you get amazing customer service. I called to ask a question about their exchange policy and the girl on the phone was so great and stressed that they just want their customers to be happy. I know that if I ever have any problems whatsoever, their customer service will be stellar.
Worth the drive. (Plus there's free popcorn and soda for snacking)
claimed iconBusiness Response03/14/2013
Thank you, Brittany. Ernie's appreciates your business and thanks you for your review. We take pride in our customer service and competitive prices, and are glad we could assist you with your bedroom furniture purchase. Ernie's looks forward to serving you in the future.