I will NEVER go to this store again!!! The girls are RUDE. They don't have any clue what customer service is. I went in to upgrade my phone, but almost all of their models were sold out or not in stock. Then she wanted to charge me a high price on what she called "a bundle" on top of the price of the phone. They are ripping people off! I found so much BETTER SERVICE at the Metro PCS store in Ceres near Ace on Whitmore & Moffett. I Couldn't believe the difference in the two stores. I got a way better deal, they have so many more phones in stock and the ladies are polite and know what customer service means.