I do not write thank you letters, never did, until now. I had the opportunity to deal with Latisha Lezama while applying to refinance my home with Foundation Financial Group. I was truly blessed to have Latisha handle my account. Latisha has been there for my every whimper from the very first phone call to the last one before closing. She is professional, well educated, compassionate, understanding, sympathetic and the type of person you RARELY find today. This is the reason for my letter. My experience with Latisha, Ryan and the rest of your staff was like dealing with my own family. Thank you so much for the excellent experience even with my not so great credit. Please give Latisha my love. You are making it possible for me to have a diet of more than eggs and peanut butter sandwiches because you did what no other mortgage company would do. You actually listened to me and lowered my bills and brought my monthly mortgage note down.
8888 Keystone XingIndianapolis, IN 46240
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My wife and I would like to send our special thanks to Mrs Tamara Sullins for working so hard with us and providing her excellent service. The idea of refinancing was one that took a lot of thought and consideration. After our extensive conversation, Mrs. Sullins worked very diligently to come up with the numbers we needed to hear so that we could make an informed and intelligent decision. She payed very close attention to details and made us feel extremely comfortable. We were most impressed in the timely manner in which the entire refinancing process was completed a well. We think Mrs Sullins is definitely an asset to Foundation Financial Group and we would recommend her to all our friends and family.
I would like to extend my gratitude to Alexandria Butler and Marcus for their kindness, courtesy, and excellent professional services provided to me on my refinance. All my questions (I had many) and concerns were addressed with great care. I changed my mind about 5 different times on what loan I wanted and every time I did Allie never got aggravated and changed it with no problem and changed my loan quickly. We closed in 2 weeks just as Allie promised and the loan I closed with was the same exact loan Allie approved me for in the beginning. I have never had a refinance experience go so well. I appreciate all your help to the highest!