My husband and I recently used Top Fleet for a "night out". We were picked up from our hotel and went to a Blackhawks game and then back to our hotel. I could not have asked for better service! The driver was early, and didn't mind waiting. He was also very friendly, but professional. After the game the driver was right where he said he would be to pick us up. On the way back to the hotel, we were hungry and asked the driver to stop for food. He didn't hesitate to say yes. He took us to Portillo's and waited while we picked up food. He then took us back to the hotel. The driver was professional, knew his way around the city, and his driving was wonderful! Overall, this has been the best experience we have had with a car service. We would definitely use them again and would recommend them.
i was running late for my business meeting, it was vital i made it on time, i called other cab companies i was given a high price also the customer service was rather bad, i was on hold with one company for more than 5 minutes, listening to some stupid music, then when the lady finally answered she told me there were no cabs avaliable. i then called american taxi because its a well known company, i had to listen to the automated service that couldnt understand my needs, i then called midway suburban taxicab, the man who answered was so polite, gave me a good rate, the cab was quick and ontime, the driver was also very nice, he had a clean car, drove me to my meeting on time, i recomend anyone in need of a cab service to call this company 708 355 1919. you will not be dissapointed.
I was traveling in Chicago on business and mistakenly left my wallet in one of their cabs. The dispatcher somehow tracked down the driver who then called me on my cell phone. He then drove to the restaurant I was at and gave me back my wallet with everything in tact. I thanked the driver and wanted to give him a small reward for getting me my wallet and helping me avoid tremendous anguish since I was supposed to fly home then next day, but he refused. All this happend within an hour. This was a wonderful experience and this company and driver should be commended for doing a great deed. Who could ask for better customer service!