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Ed Rinke Chevrolet Buick GMC

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Business Details

100

years

in Business

BBB Rating:
A
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BBB Rating and Accreditation information may be delayed up to a week.
Social Links:
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Hours:

Regular Hours

Sat - SunClosed

General Info:
Located in Warren, Mich., Rinke GMC is a GMC dealer that offers a variety of new vehicles. It has a large inventory of GMC cars, trucks and sport utility vehicles, including the GMC Envoy. The dealership s finance department provides a variety of lending resources, online credit applications and also offers first-time buyer programs for individuals who have no credit establishments. Its service department features a variety of diagnostic and repair equipment and performs routine maintenance and repair services, such as oil changes and tire rotation. Additionally, Rinke GMC provides online discount coupons.
Extra Phones:

Phone: (586) 754-7000

Services/Products:
**Sales - New** New Cars - New Trucks **Sales - Used** Certified Used Cars & Trucks **Body Shop** All Insurance Work Welcome State-of-the-Art Repair Facility **Service** GM Goodwrench Plus Commercial Trucks **Parts** Large Parts Inventory - Mechanical Sheet Metal - Goodwrench Engines Transmissions **Towing** *by Service Towing* Avail. for Accidents & Service 586-977-0500 Serving Wayne, Oakland & Macomb BRAND *Chevrolet *Buick
*GMC
Brands:
Buick, Chevrolet, GMC Truck
Payment method:
discover, visa, master card
Neighborhoods:
Warren, Center Line
Amenities:
GM Certified Used Vehicle,Commercial Specialty Vehicle,Pro Sho,Chevrolet Volt Sales And Service Dealer,Chevrolet Volt Service Only Dealer
Categories:
New Car Dealers, Used Car Dealers, Auto Repair & Service, Tire Dealers, Automobile Body Repairing & Painting, New Truck Dealers

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Reviews

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10/29/2016

Overall

I purchased a new 2016 Corvette from them two months ago. I brought it in for two warranty issues.

They lied about the repairs being completed, they took the car without my permission to an unauthorized mom and pop shop because they didn't trust their own technicians, and then someone took my car on a joyride. Beyond all that, the lack of professionalism, communication, and customer service is astounding. I wouldn't trust them with a 2001 Impala, let alone a Corvette.

09/23/2016

Overall

This was my first time leasing a vehicle from Ed Rinke. My salesman Mike Pellrin was able to answer all my questions and concerns that i had made my 1st leasing experience a great one! I will definitely recommend all my friends and family to Ed Rinke and i will back in two years for my next lease! :)

01/28/2016

Overall

Don't take your car here unless you have a few hours to wait. There is no such thing as a quick oil change here. Gary is rude and gives me an attitude every time I've gone here. You will wait at least one hour for an hour change, promise

04/11/2015

Overall

I took my 2005 Cadillac DeVille in for a oil leak only,on March 23,2015 after spending 5,159.79 only to drive my Car to a Funeral Friday April 10th,my Car is leaking oil still and it's shaking and the check engine light is on, needless to say that the Dealership is closed,I'm very disappointed at this point,I only use the Dealership for work on my Car,this is the 2nd time I feel like I've been taken advantage of by dealerships,since 2012 I've spent 10,000 on repairs, for the same thing,I've always used the Dealership oppose to a Mechanic Shop,but I feel like being a Woman that I've been taken advantage of and this is not fair on any level,each time Ive had to repeatedly take the Car back, don't know what to do, maybe I might have to seek legal advice

12/23/2014

Overall

Long story short, Ive had ongoing issues with my vehicle with a loud hammering sound when shifting, they told me it was poor fuel, which makes no sense, when they asked if i used a gas station frequently i told them several times i do not use any particular gas station frequently to which they completely ignored and said well just make sure you change gas stations? so I come back later as they advised and they told me its a spark plug? a spark plug causes a hammering noise and vibration underneath the clutch? again makes no sense. So i schedule a third visit end up having to take work off early which got me in trouble with them only to find out that these incompetent buffoons didn't even schedule me but scheduled a rental, so again we have a problem, how do they resolve it? the shrug their shoulders and say sorry, needless to say i gave them a poor survey and let them know if they wanted to make it right to contact me, of course they didn't, so if you want sub-par/poor service with technicians who don't listen to what your telling them and give you absurd and irrelevant diagnosis to the concern you address, who are borderline incompetent, then this is the dealership for you.

07/29/2011

Provided by Citysearch - 
Overall
Happy with my Chevy Malibu

I came to Ed Rinke was their service involvement in our community. They allowed me too collect Cell Phones for Soldiers from our church and they mailed them for us. My salesman, Frank, was great. He listened to all my preferences and concerns, then kept them in mind until the right car came along for my daughter. No pressure. The financing was swift, concise, and helpful. I have not used the service department, but plan on returning for my first oil change.

06/25/2010

Overall
Corvette Headquarters

Ed Rinke has to be the Corvette Headquarters in Michigan. I bought my 2010 Grand Sport there and they had the one I was looking for. Everyone there was extremely knowledgable about the Vettes. Thanks for the great experience.

03/03/2010

Overall
The only place to go!

Impressed with amount of vehicles in stock. I traveled significant distance to purchase from Ed Rinke Chevrolet based on their massive inventory. All I can say is wow!

03/02/2010

Overall
Ed Rinke is a great dealer!

I love Ed Rinke Chevrolet sales and service department. They are very friendly if you are waiting for your car to be serviced. There is a comfortable waiting area with tv, popcorn, cookies, fresh fruit, reading materials and the restrooms close by. Very professional. I have bought several cars here and expect to buy many more.

08/20/2009

Overall
No customer service what so ever

This dealer joined the CARS (cash for clunkers) program, which not all dealers had to join, and refuses to sell cars by the rules of the program. The program clearly states if you find a car on their lot and it qualifies and your trade-in-clunker qualifies, the customer gets to drive home that same day with their new car. The only thing that would depend on that is if it is too late to get insurance or the loan, which in case you could drive home the very next day. We have been waiting for a month to take delivery on our new car, which is against the program rules. We signed a purchase agreement and they input into the computer all of our information about our old (clunker) and new car, infact GM already has us listed as the owner of our new car and it's not even in our driveway. I want people to know that they can call NHTSA reporting dealer hotline, The CARS hotline, the Better Business Bureau, The Attorney General. You can find all of these numbers on the internet. I went as far as to get GM involved, The Senator, and e-mailed the Whitehouse. GM has been very helpful in trying to investigate the problem and my bad review has nothing to do with them, GM stands by their products and customer service, my dispute and bad review is against the Dealer and Dealer only!! The salesmanger Dennis Thacker was very rude, along with the second owner in charge Fred Rinke and the main owner in charge Edgar Rinke. I went in and demanded our car by the next day and told them if not I would report them. I also had them make a copy of all paperworked signed, so I had proof of their selling practices and violations. The next day when we went to go pick up our car, everyone was very pleasant as we were waiting patiently, only to have the main owner come up to us in a nice manner and ask us nicely to go outside to speak, so we did, only to be surprised by the police and to have the owner Edgar Rinke yelling at us in the parking lot. I have never felt so uncomfortable and embarrassed like I did that day. He made us feel like criminals. I don't know why the police were called, we were never asked to leave when we arrived, and we never made any physical or harming threat. I only threatened to report them and that I have the government and the law on my side. Once my car is off their lot I will never take it there again even if they are giving the services away!!!

Send to Phone
Ed Rinke Chevrolet Buick GMC

26125 Van Dyke AveCenter LineMI 48015

(586) 262-6551

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