i was in there a few days ago and I thought the service was great. if you are doing your own laundry why would you need an attendant unless there is a problem with the machines. the restroom was clean, the facility was clean. I only use Laundromats in an emergency situation. I had a lot do wash and dry, I spent over $50. she was very helpful. She even helped me get it out to my vehicle when I was done. I know they do laundry for other people so I cant comment on that service.