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Business Description
Enjoy fast and easy car rental with Enterprise Rent-A-Car at our branch in Catonsville, MD. Just one of the 7,200 branches in over 30 countries helping with your car rental needs. Founded in 1957, Enterprise Rent-A-Car is an internationally recognized brand with more than 6,000 neighborhood and airport locations in the United States, Canada, the U.K., Ireland, Germany, France, Spain, Portugal, Italy and Greece. Moreover, with more than 5,500 offices located within 15 miles of 90 percent of the U.S. population, Enterprise Rent-A-Car offers a wide variety of car leasing, vanpooling, car sharing and hourly rental programs - and local car rental customers are picked up at no extra cost. We are committed to doing things the right way: taking care of our customers, our employees and the communities we serve. It's what we call "The Enterprise Way," and it has been the foundation for our growth and success for more than five decades.
Hours

Regular Hours

Services/Products
Car Rental, Rental Cars, Rent a Car, Van Rental, Auto Renteal, Luxury Car Rental, Airport Pick Up
Brands
Car Rental, Rental Cars, Rent a Car, Van Rental, Auto Rental, Luxury Car Rental
Payment method
amex, discover, master card, visa, cash, check
Social Links
Categories
Car Rental, Truck Rental, Van Rental & Leasing, Automobile Leasing

Coupons

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Reviews (3)

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11/27/2015

Overall

I normally love Enterprise and got the normal great service from a very nice neighborhood location. But when I went to decline the insurance as I always do (since I'm already covered both by my own car insurance and by Visa) the agent informed me that in the event of any damage I would be assessed not just the repair bill but also Enterprise's "loss of revenue", which my insurance would not cover. So I wound up adding 50% to the cost of the rental - by then I had no alternative.



Loss of revenue assessments, while legal in some states, are dishonest and one-sided. They don't reimburse me for lost revenue if I have a flat tire and miss an important meeting. And their financial loss from an out-of-service car is not the "hypothetical revenue" but the "actual profit" - a much smaller number.



Needless to say I was very disappointed in this tactic from what had been my favorite car rental company.

11/15/2015

Overall

I will never rent from Enterprise Again.. I made a reservation for the weekend since I needed to have my car worked on at the Toyota Dealership right behind them.. I was in a hurry and needed to get a car for an appointment. I was asked over the phone whether I had a credit or debit card. I have a card that acts as both so I suppose its viewed as a debit card. Nevertheless I have rented from them recently, they had my insurance and personal information, Knowing I was in a hurry and needed to get to an appointment, this person had to stay in his little narrow box and demand that I provide more paperwork (which was in the car at the dealership) instead of finding a creative way of working with me so that I could have made my appointment and then come back to give him what he needed. Yes I yelled, I was very very angry,, That's when he said he won't do business with me. That's fine by me.. I will never do business here again and I will make sure I tell everyone I know.. I hate to do these reviews. I have to feel that I was treated very unfairly to go to the trouble to do this.

10/08/2014

Overall

I have had the most pleasant experience with Enterprise Renr-A-Car on Route 40 in Catonsville. They are a team of excellent young men who are dedicated to full customer satisfaction. They have become my family. Eventhough I have a car now, but I continue to rent with them every weekend. Thank you for your dedicated services.

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