My first experience with them 4-21-2014 was meh. I visited them for a swollen hand after a ATV accident. The PA I saw was great, but the office staff could use some customer service coaching. The clinic is a blue cross/shield participating provider, but instead of calling the insurance company to verify my coverage they opted to make me pay the full $190 up front instead of my $25 office visit co-pay. After Blue Cross pays them they will reimburse me. A little lazy, greedy or both I presume on the part of administration.
1522 E A StCasper, WY 82601
From Business: The UWFMRP clinic is managed by the University of Wyoming and the residency program. In addition to our faculty and resident providers, we also have three physician…
I have NEVER had better service all around from The receptionist to the surgeon's. I am always treated with respect and courtesy by all the staff from the clinic (including out reach clinics) and hospital staff as well. I have had 3 surgeries and have lost track of the Dr. visit's, Only bad experience at all was a snotty nurse while in hospital who obviously was not where she wanted to be. The DON was immediately in my room with assurance that this is NOT the way they want patient's treated and was NOT acceptable at all.