10 out of 10 !!!!! Best vet experience ever! I only wish we had switched to PetSound sooner. The dental bill was a fraction of what we had been paying. More importantly, the staff had a very calming affect on my high strung pooch. They didn't overly drug her or keep her for hours and hours after her cleaning. She was happy when I picked her up, and she didn't try to bite anyone. I expected our bill to be $600-$800 (as it had been in the past at our old vet) so when it was under $300 you could have knocked me over with a feather. She got shots, an exam, a cleaning, her nails clipped, and some other stuff like x-rays. They are very honest and I truly believe they care about my dog. I'd suggest everyone goes there, even if you are happy with your vet, just have them give you a second look before you let your vet pull teeth. You might be pleasently surprised, I was.