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Hendrick Dodge

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General Info:
Hendrick Dodge, located in Cary, N.C., is one of the leading Dodge dealerships that offers a range of new and pre-owned cars and sport utility vehicles. The dealership s inventory of new cars and sport utility vehicles includes Caliber, Caravan, Charger, Dakota, Durango, Magnum, Viper, Stratus and Sedan. It also includes trucks and vans of various models, such as Sprinter, Dakota, and Ram SRT-10, 3500 and 2500. The pre-owned vehicle include cars and vans of various makes, including Chevrolet, Hyundai, Ford, Hummer, Lexus, Nissan, Buick, Chrysler and Mazda. Hendrick Dodge has various departments, such as parts and accessories, which schedule service appointments. The dealership also provides various financial services, such as loans and leasing information. It also has a collision repair center for various automobile repair services.
Hendrick Automobile Group
Payment method:
cash, check, debit, master card, visa, discover
New Car Dealers, Automobile Parts & Supplies, Used Car Dealers, Auto Repair & Service, Automobile Accessories, New Truck Dealers, Auto Body Parts, Auto Oil & Lube

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Bought a Dodge a couple of months ago from Mike. He was very helpful and told us a lot of stuff about the cars that we didn't know. He even came back the next day (his day off) when we were ready to finalize the purchase to ease our way through the final part of the sale. I know there are a lot of sleazy car salesmen and women out there, but he wasn't one of them. Thanks Mike!

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Given that the service department would not even answer the phone when I tried to setup a service appointment, I will not dignify them with even 1-star. However, when you call the sales department, they answer on the first ring but they cannot get any assistance from their own service department. It was quicker for me to drive to the service department. Once there I was greeted with a condescending roll of the eye... view more

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WORST SERVICE EVER! I went to Hendrick Dodge to buy a mini van and was treated with such disrespect. From start to finish the whole process what awful and it is a month later and we are still having such problems. The sales man I had was extreamly rude to me and when I then went to his manager he tryed to help and at the end of the deal the van we throught we had just bought was not at all correct it didnt have the ... view more

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Worst Dealer ever. Won;t honor prices of USAA

I went to purchase a car from them with guarenteed USAA pricing and they did not honor the price. Stay far far away. They find things to add onto the price. I have purchase 2 cars from them in the past but will never go back. They have the worst sales team that can't remember what they offered to do a week before. The sales managers and internet sales team are all crooks

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Worst Customer Relations Ever

Sales people are weak at best. They did not listen to what I was interested in. Kept trying to push me off on to a car that I already told them I was not interested in, When we finally settled on a car the negotiations were brutal. Get your pen and calculator out and have them explain line by line just what they are charging you for. Plenty of unexplained and unasked for add-ons to the price justified with ""we... view more

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Do not go to this dealer

The staff have some superficial knowledge of Dodge cars, but try their best to get the most cash on a sale and are very difficult to get in touch with. I think I filled our representatives voicemail, and never heard back. The bottom line is they just don't care. They need a crash course in customer service - just work in a restaurant for a while. The customer always comes first. For Dodge Hendrick, their personal pay... view more

Like this review?Yes|Flag AbuseProvided by Citysearch

This company is very pushy for sales more than normal, They would not let me have the keys to my own vehicle when I tried to leave unhappy with the deal they were trying to make. Now after receiving my phone number for (private use) I continue to get sales calls on my cell phone while at work after calling them and telling them to remove my number twice.

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Hendrick Dodge

81 Mackenan DrCaryNC 27511

(919) 319-9225

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Hendrick Dodge

81 Mackenan DrCaryNC 27511

(919) 319-9225

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