We recently toured this facility because we are searching for a daycare for our new puppy. We weren't impressed from the moment we pulled up. The place appeared very run down on the outside with dark windows (I originally posted no windows, but this was incorrect). When we walked in, it was very dark and smelled bad. I know...there's dogs around so it should smell somewhat, but not an overpowering smell of urine. The rooms that the kennels are in are very small and cramped, and again, dark. This may be a personal preference thing, but I know my dog would be very uncomfortable in those rooms. The dogs that were playing outside looked happy to be there, but the dogs inside were less than thrilled. The entire place was just very dark and run down appearing. Not bright and happy like I would expect. We walked past one kennel with 2 small dogs. She made the comment that one was happy and the other didn't like it here and bit her. Well, it just so happens the owner showed up at that time and when she walked the dogs out, they couldn't get to their mom fast enough! She then proceeded to tell the owner that they had done great and she just loved them. She mentioned that one bit her, but just brushed it off and said how he was her favorite.... If my dog bit someone, I would want to be notified immediately. I wouldn’t want them just placed in a kennel until I showed up that afternoon. We just had a really uneasy feeling while we were there, and after talking to other people and our vet, several said they have heard bad things and would not recommend them... We love our dogs like our children and when my instincts give me a bad feeling, I listen to them. I would like to say that I am not saying the dogs there are abused in anyway, I did not notice anything thing that made me think they are mistreated, but the dogs didn't look happy to be there and I want my puppy to love going to daycare!!