Saved to Favorites

thumbnail

Joe Cotton Ford, Inc.

Add to Favorites
CLOSED NOW
Today: 9:00 am - 8:00 pm
Tomorrow: 9:00 am - 6:00 pm
Years in Business icon
50 Years
in Business
BBB Rating icon
Accredited
Business
Amenities:
Wheelchair accessible
(630) 682-9200Visit WebsiteMap & Directions175 W North AveCarol Stream, IL 60188Write a Review

More Info

General Info
In an era of dealer group owned dealerships, Joe Cotton Ford is proud to be a 2nd & 3rd generation family owned and operated Ford Dealer, proud of our community service and the hassle free and easy buying experience we offer our customers. We are your local Ford Store, in Chicagoland, that is making car buying fun! Our honesty and integrity are two of the main reasons our customers have chosen us for all their automotive needs since 1974. Recently voted one of the best places to buy and/or service a vehicle by the readers of the Daily Herald 6 years running. Your satisfaction is our top priority, and you have our word on it.
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Standards for Trust and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the businessā€™ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (630) 683-3068

Fax: (630) 682-8417

Fax: (630) 683-3068

TollFree: (866) 277-0159

Payment method
all major credit cards, amex, debit, financing available, check, cash, master card, visa, discover
AKA

Ford Motor Company

Other Emails

Categories
Other Information

Parking: Lot

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
RH
Rapha H.

02/19/2019

Overall

I dealt with Greg when I needed two new trucks for my business. I did my research on the 2015 Transits that I bought. I got prices from six other dealerships. Greg was very easy to deal with and he was able to save me some money.We have bought six trucks from Cotton now and would recommend them to anyone! Thanks Greg

LM
Latonia M.

12/11/2014

Overall

Service is good. Service estimate is accurate. Communication is good. Never had a problem. Frank and Gary are great to work with.

FK
Fern K.

12/04/2014

Overall

I really had a great time buying a car from Joe Cotton Ford. I was unsure of what car I wanted and the salesman that I spoke with helped me pick a car that was perfect for me. I love the Fiesta. I got a reasonable deal on my car. Super happy with my experience. I will continue to buy my cars from Joe Cotton Ford.

KJ
Kelsie J.

11/21/2014

Overall

I absolutely loved my experience here! The salesman was absolutely awesome! He found me the best deal that incould get. The finance guy was amazing as well. He drew everything out for me and explained everything to me in a way that anybody could understand. I am proud to be a Ford man now.

AP
Afali P.

11/17/2014

Overall

First off, it seems like everyone that works there is named Mike. Everyone was very helpful in the buying of my first new car. I was able to get the payments lower than i thought they would be. I love my Ford Focus SE!

VM
Veda M.

11/06/2014

Overall

I absolutely loved my experience here! Roman K was absolutely fantastic! He worked with me to meet my target payment. The finance guy, mike, was amazing as well. He drew everything out for me and explained everything in a way that anybody could understand. The procedure was fast and painless. I am proud to be a Ford man now and way more impressed than i was with chevy vehicles

AM
Anea M.

10/31/2014

Overall

The absolute best service from Butch!!! I was only there to get some m points for test driving a vehicle, and he was straight up with me. I wasn't there to buy a car, but to get my points for test driving. He didn't even make me test drive, gave me what I needed for my points, but told me so much about the hybrid, which I'd never been in, exactly how it works, the federal discounts and how so cool the new hybrids are, that I wished I could've afforded one. No hard sell though!!!!. It was so much more about the education of how the new cars work than the sucky hard sell of decades past!!! Although I don't have a job at the moment, if I had, I'd so have bought that car on the spot!!! He treated me, and my elderly father who came with me, with respect and it seriously was the most enjoyable car"shopping"experience of my life! The most non-misogynist staff I've ever met. I seriously wish my masters degree could work wonders for me in these hard times because I fell in love with that hybrid because of Butch!!!!! If you're a woman and can afford a new car, SO don't go anywhere else..oh, and say, "yeah, we'll tahlk ta Bob" :-) :-) :-) :-)

DL
Dillez L.

10/22/2014

Overall

My car is always done on time that I never have to call to check up on it. They are always the one to call up once it done. They gave reasonable prices and the staff are very accommodating that I never had any problem getting an appointment.

AD
Arnette D.

10/10/2014

Overall

Good shop. I had a month left on my extended warranty when I had an issue with my suspension. they were really good about getting it in and getting everything fixed. I also needed to tires and they matched any price I could find on the internet.



You still get the big dealership service center vibe, but I had a pretty good experience with these guys.

KB
Kerr B.

09/26/2014

Overall

Excellent service. Pick up and delivery , enthusiastic and knowledgeable people. Keep it up

Overall

First of all, I am a first time Ford owner(woohoo). I would like to say that I did my research online and decided to take the 30 minute drive to see their online salesperson for a new Ford Edge! I love it and I am very happy with the way they treated me and my family. The prices were very competitive but I will be going back for the great people working there! Thank you guys for changing my mind about car dealerships :) I saw some of the comments that were not great and I just had to tell everyone how it is like at this dealership, they will have my business forever!

LG
Lucil G.

09/08/2014

Overall

I bought a used Ford Ranger truck from Joe Cotton and Roman the sales person was very helpful not pushy just discussed what options I might have.... since then I've not had one problem with the truck but have taken it into Joe Cotton for oil changes (they gave me a card so I get free oil changes)... They done the work punctually and never tried to do unnecessary work.... Overall I think you will find this dealership professional and friendly.

EP
Eladiah P.

08/29/2014

Overall

Mr. Cotton has demonstrated good faith and integrity of the highest order. I would now highly recommend this dealership to anyone shopping for a new or pre-owned car.

MC
Madelein C.

08/22/2014

Overall

I didn't have a car at the time I was looking for a new one, so the salesman picked me up to test drive a Focus. I decided to buy a larger car, so I didn't purchase the Focus. I would go back to this dealership

YB
Yance B.

08/15/2014

Overall

The dealership has been in our neighborhood since I was a kid. My dad bought all our (pre-owned) trucks from them. I shared our Ranger w/ my brothers so it was overused, and the brakes smelled like burnt rubber and the engine cut out. They restored the truck at a reasonable price and with great service.

Details

Phone: (630) 682-9200

Address: 175 W North Ave, Carol Stream, IL 60188

Website: http://www.joecottonford.com

People Also Viewed