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Pine Lake Stoves

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Business Details

15

years

in Business

Hours:

Regular Hours

Extra Phones:

Fax Number: (518) 835-2767

Services/Products:
  • Home Repair Services
  • Masonry Services
AKA:

Pine Lake Stoves & Fireplaces

Categories:
Stoves-Wood, Coal, Pellet, Etc-Retail, Fireplaces, Chimney Contractors, Heating Stoves, Spas & Hot Tubs, Chimney Cleaning

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06/15/2015

When you go to the store in caroga, turn around and walk right back out the door to your car and drive AWAY from this business. If you are smart.

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11/05/2014

Do NOT do business with Pine Lake. I bought a soapstone stove from them and they installed. The stove itself is good...the installation? Not to code and dangerous. When I called them to come clean it, they said they would be there at noon. By 4:30 I was still waiting for them to show. I called and cancelled the cleaning. It proved to be a blessing, for when I got someone else to come, they noticed that the stove pipe... view more

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09/17/2014
Wonderful!

Pine lake stoves is a wonderful place to buy a stove for you home. They have the biggest selection available at reasonable prices. The staff is always pleasant and goes above and beyond to help their customers stay warm and happy with their stove. From wood, pellet, gas to electric, generators, propane, space heaters they have it all and if it's not in stock they can order it for you! Great location beautiful store! ... view more

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01/28/2014

Absolutly without a doubt the worst service ever.When they finally did schedule me was told what was wrong and that they had the part in stock.Was an easy fix so I went to get the part and install it myself so as not to have another 3 week wait,Only to be given the wrong part which was used (that the woman insisted was the right one) The owner was there and gave me the right part but it was over 100.00 more that the ... view more

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Caroline RaaenLuhn
01/16/2012
Love the stove, hate the service

We bought our QuadraFire Pellet insert stove approximately 3 1/2 years ago. When we were in the process of looking at different options, both the type of stove and the vendor, the owner couldn't do enough for us. He called, came out, measured gave us input as to what he thought would work best and accomplish what we wanted. Everything was done with expediency. Until we bought the stove and had it installed. S... view more

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gmarcucio
11/29/2011
Gone Down Hill !!!

I purchased 2 wood stoves from Pine Lake Stoves a few years ago. In the beginning they were good. Now you call them and no one answers the phone when they are supposed to be open. I called last year to get a price and order a blower motor and ceramic baffels for my stove. They said they would get back to me and never did. So, I cleaned the motor assembly and got through last year. I called again this year again to or... view more

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whee
08/19/2011
Great Service

My husband and I purchased a gas stove insert for our summer home located on a lake. With the wind coming in off the lake the pilot light would blow out. Pine Lake stoves came out many many times to fix the problem so the stove could be used even when it was windy. Because we were not here during the week they made every effort to work with the hours we had available. Eventually Pine Lake replaced the stove compl... view more

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MonkeyFist
04/23/2011
Terrible

I bought a Regency EX90 wood burning fireplace from Pine Lake's Saratoga store in March 2010. The sales process was good; the owner (Tim Willard) seemed knowledgeable, honest and gave good advice. The price was also fair. From there, it went downhill. The installation was awful. A few no shows, but mostly mistake after mistake. I was finding parts of the stove in my garage that were not installed, the hearth was not... view more

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cwarner20
01/23/2011
Buyer beware

I bought a New stove from Pine Lake stoves M55 cast. ""when"" the stove works its nice,as far as customer service and parts & service if your looking for that this is not the place to go. I bought the stove in November of 2010 and only got 3 weeks of use from it . the stove is still broke and the sales woman Becky cant seem to schedule the apointment time correctly. (5 times so far this place has messed up on prices... view more

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Pine Lake Stoves

1105 State Highway 10Caroga LakeNY 12032

(518) 835-8900

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Pine Lake Stoves

1105 State Highway 10Caroga LakeNY 12032

(518) 835-8900

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