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Mace Property Management

OPEN NOW

Today9:00 am - 5:00 pm

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Business Details

Hours:

Regular Hours

Mon - Fri9:00 am - 5:00 pm

Services/Products:
Property Maintenance
Categories:
Real Estate Management, Property Maintenance

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02/09/2014

From a property owner’s point of view: MACE Property Management assumed the responsibility of managing multiple rental properties for us shortly over two years ago. We had been utilizing another Management Company for several years prior to our introduction with the MACE team. We were impressed with the formality of the initial process and the professionalism that accompanied right from the start. MACE k... view more

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01/22/2013

I have dealt with Mace Properties before when I was looking for a home. I have dealt with Jennifer Stewart in particular and she was nothing but nice and professional to me. She helped me find the place that I am currently in. Unfortunately, my landlord does not work with Mace anymore, however, Jennifer continues to this day to be nothing but helpful, kind, generous and sweet to me and my family. I am currently tryin... view more

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09/07/2012
Mace Property Management and i...

Mace Property Management and its staff have managed several rental properties of mine for over 5 years. I find them to be a very professional, helpful, and considerate. If they do not have an immediate answer or are not available someone has always got back to me in a timely manner. I have depended on their service men for various repairs and issues that need taken care of at my various rentals. Not once did I ev... view more

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07/19/2012
First and foremost, the proper...

First and foremost, the property manager Jennifer Stewart is a horrible lady who is very unprofessional, rude, and extremely unfair. She needs to be FIRED! I contacted her a month ago, and she responded about a property a few days back; that it is how bad the communication with customers is. Her manner was very rude and ungracious when she finally did respond. After several days of badgering her, she finally schedule... view more

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06/04/2012
I wouldn't even give Mace a corner of a

I wouldn't even give Mace a corner of a star! When it comes to professionalism they have none. The secretary, Jennifer, just yells at you for everything and will not listen to reason. I have rented from them for 2yrs, I have fixed everything that has broken or needed repair myself, I have never complained about the crack-heads and drunks that live around me, never complained about the cockroaches and I have still pay... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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04/25/2012
Mace property management

Jennifer steward as wll as Mace is very organized crime/carnegish like. She has a general hatred toward tenents. She maintains that she is trying to address issues profesionally but insists the tenent is at fault. She is organized crime aggressive with tenents. She maintains she has animals but hates those animals that tenets maintain

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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07/24/2011
Terrible Company!

I have leased apartments for the last 7 years across a few states. I've had some rough and frustrating experiences but nothing like this...\r \r Jennifer Stewart is the Assistant Property Manager at Mace and was my contact. She is extremely unprofessional and seems to have a general hatred toward life every time I met or spoke with her.\r \r She does not return any phone calls, and by a miracle chance she does ca... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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06/30/2011
Horrible Experience

Having to deal with this company is by far the worst experience I have ever had to be a part of.\r \r Let me first state that I own a rental property and decided to rent for a year in moving to a new area until a decision was made where to buy. If this company was representing my rental property I would be completly ashamed.\r \r It first started when we moved in, the house was a complete wreck, there were numero... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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06/15/2011
Will Demand Money and Refuse to Give it Back

My sister submitted an application and got approved. They demanded a deposit to hold the apartment. She sent the money order on June 7, 2011. On June 14, 2011 she notified them that she would not be moving in. She never even had a lease agreement put before her. The name of the woman who is her contact is Jennifer Stewart. The website and agreement stated ""If we feel at that point they are the right prospect we... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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09/21/2009
Very slow in response, nobody answers phones

We've been trying to get a hold of someone thru email and phone the last few days and nobody is getting back to us. Clearly they aren't very concerned about customer service which makes me think that perhaps we don't want to rent from them anyway since they're probably in change of getting plummers etc. in. If we're having this much trouble getting a hold of them just to view place, just think of being one of their... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Mace Property Management

1500 Ellsworth AveCarnegiePA 15106

(412) 279-0404

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Mace Property Management

1500 Ellsworth AveCarnegiePA 15106

(412) 279-0404

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