This was my worst laser hair removal experience ever! Purchased 6 treatments and had no results. I had seen good laser hair removal removal results with another spa called Sonalaser, but not with BB Design. I told Bonnie I was unhappy with having zero results and the only solution she had was to purchase more treatments. She told me it was my ethnic background (I am a tan white person) and not her machine. I regret wasting my time and money with someone who does not follow through with her services.