We have been working with a Warranty Company, not Sears, to fix our LG Refrigerator. After three months of excuses we called Sears. From the first call through both home visits, first to diagnose the problem, second to install parts Sears was fantastic. We couldn't have asked for more professional courteous care. Our Refrigerator is working great and the techs who came to our house were friendly, knowledgeable and prompt. We canceled our other warranty and bought our service program through Sears again. Great to be back with Sears.
1245 W Warm Springs RdHenderson, NV 89014
From Business: Sears Home Services has over 6,000 expert technicians providing both product maintenance and repair solutions. Our technicians are industry trained, well-respected …
1445 American Pacific DrHenderson, NV 89074
From Business: Collect your savings today by calling (702) 933-1784 for appliance repair services in Henderson, NV. We’re giving away free estimates with any appliance repair serv…
I had a problem with my LG front load washer. It would not drain the water because it was clogged from the remnants of a floor rug. The technician that came out was totally professional and took the machine completely apart to clear the drain hose that was inside of the machine. He was amazing and I learned allot about what was inside of my front load machine. I really appreciate my technician that came out. This is the first time that I could rate very high on a service call.
The service technicians take ownership of your problem and work hard to resolve your concerns, but they are not fully equipped with full documentation for the appliances they are sent to repair. It is also very difficult to obtain an appointment because the customer is required to perform extensive troubleshooting steps before a technician will be assigned to complete the repair.