I talked on the phone with Brian Long and he was very forthcoming with information and I didn't get the feeling that he was holding anything back. I live 2 hours away so I made an appointment to test drive the vehicle. On the test drive the check engine light came on and Brian said they would take care of getting that fixed. They took the vehicle to the local Toyota dealership who fixed the issue related to the check engine light. OAW also took the truck to a local body shop to have a few scratches on the front bumper and tailgate fixed and painted. They also offered that I could have a local dealer perform an inspection on the vehicle if I wanted to. OAW delivered the truck to me once everything was complete and it looked like it came off the showroom floor. At no time did I feel any pressure from anyone to make the purchase and they kept me informed of the status while it was being repaired. I am completely happy with my experience with Brian and Ohio Auto Warehouse
8000 Hills And Dales Rd NEMassillon, OH 44646
From Business: Progressive Chevrolet is a Chevrolet dealership located at 8000 Hills & Dales Rd Northwest. You can find GM parts, Chevy repair services, and new and used vehicles …
1345 E Main StRavenna, OH 44266
From Business: Courtesy Chrysler Dodge & Kia of Ravenna is an automobile dealer of new and pre-owned vehicles. It provides new Chrysler, Dodge and Kia vehicles and pre-owned autom…
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I just bought a 2008 Cadillac EXT truck over the Internet from this dealership, and it was a multi-factorial VERY POSITIVE experience. I'm so glad I did. Brian Long was a pleasure to deal with. Here's why: 1- Detailed online information and photographs really helped me decide that this was exactly the truck I was looking for. Carfax was available for verification. The truck had had all 4 wheel rims replaced and also brand new larger 22 inch tires, which were an upgrade. 2- Brian volunteered information of a few minor few areas of paint defects on the vehicle and seat wear. He emailed me pictures, so there would be no surprises. I asked Brian to have his body shop correct those defects, and I would cover the paint repair at their cost, much less than it would cost me elsewhere.
I have been very pleased with my purchase from Ohio Auto Warehouse. I live 6 hours away from the dealership and was unable to see or test drive the vehicle. Brian was an excellent sales rep who helped me throughout the entire purchase. I purchased a 2008 Envoy sight unseen which is very scary I must add. I had the vehicle inspected at MR. Tire near the dealership. They were very friendly and easy to work with. The assessment of the vehicle they gave was spot on. I had it inspected once it arrived at my home and the mechanics gave the same report. There were a couple of minor things on the vehicle to repair but it was less and $100.00. I would buy from this dealership again