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Victory Toyota

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Business Details

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Extra Phones:

Phone: (734) 495-3535

Brands:
Toyota
Categories:
Car Rental, New Car Dealers

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07/21/2012
Came from Illinois. Asked to d...

Came from Illinois. Asked to describe the vehicle condition before i booked my flight, was lied to. Car had a side damage, where it needed to be repainted and the dent needed to be fixed. Michelle who was describing the vehicle condition on the phone, didn't even came out to talk to me after i was outraged by what i saw, even thou i spent 6 hours at the dealership. Manager Dan explained me that Michelle simply "... view more

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07/11/2011
I wouldn't even give it 1 star...

I wouldn't even give it 1 star. Victory Toyota isn't only the worst dealers ever to buy a car from, but also the worst people to take your service to. Don't waste your time going to them, because their reps have no idea what the product is, and if they do, they will misguide you in to buying a car that they need to get rid of from the inventory. I would love to mention names, but lets just stick to my opinion in... view more

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03/14/2009
outright liars

once again, a dealer that is trying too hard to control the brand/vehicle from sales to service. They want to point you in the wrong direction in terms of repairs so they can get paid to fix your vehicle. Dishonesty abounds at this dealer. BEWARE.

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03/06/2008
Awful place to do business

This dealer sold me a Mercedes (used) and sold me a warranty with it. On the contract, the salesperson wrote "bumper to bumper warranty" and initialed it, at my request. Unfortunately, I soon found out that the air conditioning didn't work. I spent the next 3 summer months trying to get them to pay for the repair (it had to be done at the Mercedes dealer in Novi). When the Mercedes dealer called on the ... view more

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When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Victory Toyota

46352 Michigan AveCantonMI 48188

(734) 495-3500

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46352 Michigan AveCantonMI 48188

(734) 495-3500

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46352 Michigan AveCantonMI 48188

(734) 495-3500

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