i've been here probably 10 or so times, and every time i leave asking myself why i went back. kind of like a boyfriend you need to get away from but don't. first of all, the website says a 'classic' manicure should be 25-30 minutes...i've never left there in under an hour. i don't have time to sit there for an hour and 40 minutes just basically getting polish changed. second of all, every employee i've ever dealt with (except one, whom i found out quit, no surprise) always has an attitude and a dirty mouth around customers and are wicked to their co-workers. i don't know what happens behind closed doors, but they truly seem like they hate their job. and all i have to say is if you hate your job that much, please don't work with the public. third and last, i think the prices and all the stupid charges are obnoxious. $6 charge for gel polish? give me a break. i walked out of there paying 40 dollars for literally a little nail filing which you can't even tell i had, and polish, and to be the nail techs therapist about the "lazy" people at the front desk. the people at the front desk are always very nice and friendly.