Posted: 12/28/2011Provided by Citysearch -
I am not a member or a golfer, so I can't comment on the quality of the golf club itself (which my friends tell me is very nice). However, I can say this is not a good place to have a wedding or wedding reception. The wedding coordinator told my fiancee and I that the club was available for a reception on our wedding date, when in fact another couple had already reserved it. She led us to believe that we were having our reception at the club, wasting several weeks of our time that could have been spent finding another venue, just so that she could have a backup plan in case the other couple changed their minds and cancelled. (Even after she had admitted someone else had already reserved the club for our wedding date, she still wanted us to come in for a tour!)
She was also extremely unresponsive to emails and phone calls; throughout the process we had to send multiple emails or leave multiple phone messages (she rarely picked up the phone, even when we called her back within two minutes of when she finally left us a message) just to get one response. I can't imagine what it would have been like to try to actually plan the reception details with such an unresponsive person. The only reason we kept pursuing Southpointe as a reception venue was that friends who had been to other wedding receptions at the club had told us that it was a very nice venue.
I probably would have understood being misled about the club's availability if there had been some sort of extenuating circumstance or accidental miscommunication, but the coordinator informed us that this is the way she does business. I would warn other couples to stay away from Southpointe Golf Club to avoid the stress of having to switch up this important part of their wedding day at the last minute and quickly find another satisfactory reception venue that hasn't been booked. Honesty and communication are an integral part of doing business, as the wedding coordinator at nearby Lindenwood Golf Club demonstrated when she returned our call within a couple hours, scheduled a tour with us for the next weekend (coming in to meet with us on her day off when the rest of the club was closed), answered all our questions, and had a contract ready for us to sign the next day.