The service here is very lousy. I went in there a few weeks ago to pick up some cigarette papers and the man in there was just sitting down with his friend watching Netflix. It took them about 10 minutes to get to us and help us out. After he had got off the laptop he very unenthusiastically strolled over and said &quot;what do you want&quot; and then we were off. If you want to go to a nice head shop in Canandaigua, go to Smoker's Choice in Parkway Plaza off of 5&amp;20.