Al Castello Ristorante & Pizzeria
3155 S Bascom Ave, Campbell, CA 95008
TollFree: (800) 951-3663
Al Castello Ristorante Italiano
Al Castello Ristorante Italiano & Pizzeria
Parking: Lot, Private
Bike Parking: Yes
Good For Family: Yes
Good For Groups: Yes
Good for Kids: Yes
Wheelchair Accessible: Yes
Take Out: Yes
Cuisines: Mediterranean, Caterers, Family Style, Take Out, Italian, European, Continental, Pizza
Alcohol: Beer, Wine
Takes Reservations: Yes
Outdoor Seating: No
Price Range : Average
06/12/2006Provided by Citysearch -
We have been going to Al Castello for several years. We have almost always been very happy with the entire package---food, wine, service. I have several allergies and have ALWAYS been able to have the staff help me find something I can eat, and they have always been happy to ensure I am able to find something that won't make me ill.
Yes, it is in a stripmall, but they have done a good job in decorating to soften the hard corners. Yes, parking can be difficult if you come during busy times. But we think it is more than worth it.
We have yet to order anything we had to send back, or were unwilling to order again.
The clue to getting good service with every place of business---be pleasant, ask for what you want, alert the waitstaff if something is amiss and give them an opportunity to fix that problem. We have NEVER had an issue with making a complaint at Al Castello, whether with waitstaff or ownership. The only problem we've had has been parents bringing small children who are unattended and causing a ruckus---we complained and the parents were asked to care for their children.
This is a real neighborhood, SMALL restaurant that seems to cater to customers needs. They aren't flashy but the food is GOOD. It is fun to watch kids watch the chefs when something in the open kitchen flares up, or their pizza is ready and is brought to the table. We have had good suggestions on wine choices as well as entrees.
Bruschetta, Caprese, Veal Parma, Pizza, Ravioli, Pinot Grigio, Plain or standard breadsticks are all good choices.
10/21/2005Provided by Citysearch -
We were the first of 5 tables seated, and the last to be waited on. The wine was acidic, the soup was cold, the house salads were tiny and the service was at best, HORRIBLE. As we left, we told the owner how disappointed we were with the entire experience... he offered no apology, became argumentative and literally threw his arms up in the air and said ""oh well"". This used to be a great neighborhood eatery, but based on this experience, I now understand why there were so many empty tables in the restaurant.