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Best Buy

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Business Details

Hours:

Regular Hours

Message:
Expert Service, Unbeatable Price.
  • Free shipping on orders over $35.
  • Price match guarantee.
  • Free store pickup.
With Best Buy in Cambridge you're guranteed the best prices and the best service. At Best Buy, we make sure that you get the products that match your needs and if we don't have something in stock, you can always order from our website and have it shipped to the store for free.
General Info:
With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlett-Packard. It also offers home appliances, including washing machines, dryers, dishwashers, microwaves and refrigerators. Best Buy provides various shipping and delivery options. The company operates more than 700 stores and maintains a location in Cambridge, Mass.
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Brands:
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Payment method:
amex, discover, master card, visa, all major credit cards, cash
Location:
Cambridgeside Galleria
Neighborhood:
East Cambridge
Categories:
Consumer Electronics, Major Appliances, Computer & Equipment Dealers, Home Theater Systems, Automobile Radios & Stereo Systems, Television & Radio Stores, Cellular Telephone Equipment & Supplies, Office Equipment & Supplies, Computer Printers & Supplies

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Best Buy

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08/13/2010
Several Good experiences

I have made three or four high end purchases at the Galleria Best Buy over the years. A camera, a TV, etc.

They have a lot of product on the floor. We did our research and were looking at LED screen and had a lot of questions. One the staff, Nathan W. came over and spent 15 minutes, answering all our questions. He says they don't get commission and he was not trying to sell us anything. Very informative and efficient. Then he showed us theater systems. Another 30 minutes.
...view moreHe described clearly the differences and what we would get for the price. I called him on the phone recently, purchased a TV, receiver, etc. Again, well informed, efficient. Gave me a few extra perks. It turns out Best Buy provides in home consultations for a fee ($100) which you get back if you purchase more than $500. Because of the complexity of modern audio/video this was the fastest way for us to cut to the chase. We'll see how that turns out. So far so good. I used to do mystery shopper research. I rate this as good/very good service on the informed and efficient scales.view less

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07/08/2009
Best buy is the worst buy.

I see a lot of bad reviews. People don't forget that you are in a very busy mall not at your personal massage session. I went there couple times and the staff was very nice. I like that it's very diverse. Yes the typical white male is not the only one who knows about electronics so have an open mind and ask a female or a person of color for a change. Usually the staff will ask if you need anything. If they don't or if they are busy just be patient and ask questions. Most of them know t...view moreheir stuffs but if they don't know they will tell you. I like honesty. They will tell you info about the product if you need more info they will call someone who is more informed. They have cds,dvds, tvs, cameras and more. They return policies suck 30 days return policy, some items are only 15 days and I also think there are items you can't return. The store is clean. They also have greeters at the 2 entrances also exits. Don't buy at Best buy they are the worst. I bought a computer with warranty and paid around 100 for the warranty. The computer broke so I used the warranty to fix it. They refuse to let me exchange the computer for a brand new one. They made me wait 2 weeks for the repair. They work with the Geek Squad. The Geek Squad suck by the way. They finally called me to pick up the laptop. The laptop was damaged and looked bad. They fixed the screen and then turn the laptop on and there was no pictures. Then they told me to wait again and I am still waiting. It's been more than 1 month. Can you live without your pc for 1 month? I don't think so. The best thing to do would have been to let me have a brand new laptop. The screen was cracked and there is no way to fix it. They are terrible. The laptop was broken and they told me on the phone that they will try everything to fix it. I don't want you to fix something that has been broken. It's broken it will broke again when I go home with it. They have bad customer service. They also told me that to do an exchange the computer will have to be repair 4 times first. What the hell???? What company does that??? It's crazy!!! Don't buy at Best buy it will be the worst buy in your life. They are thieves. Truereview here to tell you the truth.view less

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Best Buy

100 Cambridgeside PlCambridgeMA 02141

(877) 211-9810

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Best Buy

100 Cambridgeside PlCambridgeMA 02141

(877) 211-9810

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