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Abe's Complete Auto Service

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Business Details

7

years

in Business

Family-owned and operated business for over 25 years, serving the Greater Boston Metro area and Middlesex County.
BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Social Links:
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Hours:

Regular Hours

General Info:
We are a full-service station providing complete Foreign & Domestic Auto Repair, State Inspection for Passenger & Commercial Vehicles, and Roadside Services.  Walk-ins are welcome; no appointments necessary, whether you’re coming for a routine oil change or an engine replacement.  We will take the time to walk you through every step of the way, and in terms that you understand.  Se habla español. We are a member in good standing with the Better Business Bureau (BBB) and have been a family-owned and operated business for over 25 years, serving the Greater Boston Metro area and Middlesex County.
Services/Products:
* ABS Diagnosis & Service * Air Bag Diagnosis & Service * Air Conditioning Service * All Types of Brake Service * Belts, Hoses * Chassis * Suspension * Shocks * Struts Repair * Computerized Wheel Alignments * Electrical Diagnosis & Service * Engine Overhauls * Engine- Computer Diagnostics & Service * Exhaust & Muffler Service * Passenger and Commercial State Inspections * Starting and Charging System * State Inspections * Transmission Overhaul/Service * Used Car Inspection (When Buying a New Car)
Brands:
* Acura * Audi * Buick * Cadillac * Chevrolet * Chrysler * Dodge * Ford * GMC * Honda * Infiniti * Lexus * Nissan * Toyota * Volkswagen
Payment method:
amex, cash, check, debit, discover, mastercard, visa
Location:
Near the Fresh Pond Circle in Cambridge, MA
Neighborhoods:
West Cambridge, Huron Village
Amenities:
Our ASE-certified auto specialists service most makes and models of foreign and domestic vehicles, including:  BMW, Audi, Mercedes-Benz, Volkswagen, Nissan, Toyota, Honda, Infiniti, Lexus, Acura, Chevrolet, Buick, Cadillac, GMC, Ford, Chrysler and Dodge.  No matter the auto service, we get it right the first time!
Categories:
Auto Repair & Service, Automobile Inspection Stations & Services, Auto Oil & Lube, Auto Transmission, Brake Repair

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Reviews

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09/22/2016

Overall
Expertise
Professionalism

I came here a few weeks ago after my steering wheel locked up on me and I had to get it towed. The nearest subaru dealership told me they couldn't look at my car for 3 weeks but will get to it when we can so the tow truck guy recommend this place and they took me right away. My camshaft pulley was broken and they replaced the timing belt as well. I knew I had to get it fixed eventually but I had them take care of it.I like that they showed me what was wrong with my vehicle before they worked on it and yes there was a bit of upselling and pricing was reasonable and I got my car back the same day so I would come here again if I am in pinch. But the mechanics and the owner were very nice and easy to talk to. They do a thorough job here so no complaints from me and open late on the weekends too.

09/15/2016

Overall

My battery was completely dead and I called them for a tow to Cambridge Honda. Their tow price was very reasonable.Their shop is practically next door to the dealership and they quoted a new battery price that was considerably less. I had the work done there. Fast, efficient, friendly and fairly priced.

09/09/2016

Overall
Expertise
Professionalism
Promptness

Their tow price was very reasonable.Their shop is practically next door to the dealership and they quoted a new battery price that was considerably less. I had the work done there. Fast, efficient, friendly and fairly priced.

06/29/2016

Overall
Expertise
Professionalism
Promptness

Eli's Fresh Pond Mobil did a superior, speedy "pit stop quality" job fixing my car. I really don't think that his business would have expanded to the extent that is had by "ripping people off." The harsh reality is that I brought my used 1997 Honda in with 104,000 miles on it and with a very loud rusted out muffler system that needed immediate repair. And, I am not surprised that with the vast number of miles on the car, that my car had other repair issues with the number of miles on my car. Eli and his crew found "a host of other problems" that needed repairs and I gave him the "green light" to go forward.

06/24/2016

Overall
Expertise
Professionalism

I pulled into Abe's with a broken transmission that felt like it was going to either explode or fall out of the car. I could tell that something was severely wrong with it - I couldn't get past 3rd gear and it was starting to buck. I had plans for the weekend so I asked Eli if I could leave it at Abe's to be checked out and if they would keep it over the weekend regardless of whether or not I decided to have them do the work or have it towed somewhere else. He said that was absolutely no problem and he would call me. Overall I was very pleased dealing with something that sucks to have to pay for. Fair pricing, great communication, great flexibility, great work and an overall positive experience.

06/09/2016

Overall
Expertise
Professionalism
Promptness

I thought this was a fair price given that they diagnosed the problem correctly and repaired it quickly. In addition, most people don't realize that an additional job of the radiator is to cool the automatic transmission fluid(there are 4 lines total running in and out of the radiator, 2 for the engine and 2 for the transmission). So the repair can take some effort and would require that you lift the car to get underneath it. Not having the equipment to lift the car and not having to deal with coolant and transmission fluids was worth the the additional $145 that I paid to FPM.



People need to be smart consumers. If you go to any place with a big question mark on your face, you're going to end up paying more. If you're an educated consumer and can communicate with the proprietor, you will do okay.

06/03/2016

Overall
Expertise
Professionalism

It's rare that I write reviews, but my experience has been completely different than some of the negative ones described here. I'm not exactly informed when it comes to cars (and in truth, I don't care much beyond having a functional car and not paying more than I should). Said differently, I'd be a pretty easy target if a mechanic wanted to take advantage. Fortunately, my father (a mechanical engineer who knows cars well) reviews everything for me.

They managed to save me time and money -- recommended waiting on something I was told needed replacing, gave me a detailed estimate (and came in exactly as promised), dealt with my insurance company, and worked around my crazy travel schedule. Did they recommend other work? Yes. Work that clearly (even to me) needed doing. My car-lovin' father was again impressed with prices and said everything they recommended was exactly right. Now, I'm no authority; but my Dad? He knows.Thanks to these guys, my 13-yr-old Audi runs almost like new.

05/13/2016

Overall
Expertise
Professionalism
Promptness

Fresh Pond Mobil did a good job. I know, I know. She has gotta to be kidding!!!!!



I had a fuel pump replaced about three or for weeks ago. Yesterday the car would not turn over. I called Eli at Fresh Pond and he said he will take care of it. My car was just delivered to me via flet bed tow. So ...I think that was good business and he wants to keep a good customer.

04/20/2016

Overall
Expertise
Professionalism
Promptness

I've taken my car to Fresh Pond Mobil for more than five years--chiefly for inspections, rarely for any other kinds of repairs. I've found the work reliable, fast, and not expensive. I really don't understand the negative reviews posted here. Necessary, reliable automobile repairs are simply not cheap unless your mechanic is a relative! Eli and his workers do good work that I rely on to keep my car safely running.

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Abe's Complete Auto Service

317 Fresh Pond PkwyCambridgeMA 02138

(617) 221-4031

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Abe's Complete Auto Service

317 Fresh Pond PkwyCambridgeMA 02138

(617) 221-4031

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