Provided by YELLOWPAGES.COM
Lied several times about delivery dates just to get sale
Posted by ConsumerD on 10/03/2008
The furniture is mediocre but you get what you pay for so that was no big suprise. However, the upsetting issue is that I told them I needed the furniture by a certain date (3 weeks away). I was told that it would absolutely be delivered by then. I called 3 weeks later to find out when it would be delivered so I could ensure I was home. They sent me through the ringer on the phone for 30 min. trying to find someone to answer the question. Then I was told it would be delivered 4 weeks after that! I told them I was going to cancel by order, even though that was a huge inconvenience for me, since I needed the furniture by a certain date and they had lied to me to get the sale. Then, all of a sudden, it could be delivered a week later. I should have just cancelled. But, since it would require me to start furniture shopping all over again and to have to deal with a new company's delivery schedule, I decided to keep my order. As the new date approached (1 day before scheduled delivery) I was called and informed that only 4 of the 7 peices were in.
They lie and misrepresent just to get the sale. I CANCELLED THE ORDER and am reporting them to the better business bureau. This was at the Haverty's at Woodbridge, VA and the sales representitive was Crystal.
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