REPORT ABUSE
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Not Recommended
Terrible!
Posted by maureen45 on 08/20/2007
Our family recently visited Mader's German Restaurant for the first time for a special meal before a play. When we were making the reservations for the meal, we had informed the person on the phone that we would need to be at our play at 6:30. They made our reservation for 5:00, saying that this would leave us with plenty of time to have our meal. We arrived at Maders slightly before 5:00 that night and ordered our food shortly after. We had a round of drinks and salads. And then we waited.... and waited for our meal to come out. After waiting until 5:50, we asked our waitress about our food and were told it would be out shortly. At 5:10 we went to pay our drink and salad tab and tell our hostess to cancel our order as we would not have enough time to eat. She was very rude and never once apologized for the time delay or for telling us to come only 1 1/2 hours before our play. She told us in a condescending voice that "this is fine dining" and that we should have at least expected to have 2 hours to eat. She blamed us for not having enough time to eat our meal and refused to cancel our order. At this time our food had arrived, we had no choice but to sit down and wolf our $32 steaks down in 5 minutes so we could run to our play that was beginning in 10 minutes. Our waitress was very nice and apologized several times but it was the most horrific dining experience that we had ever had. Out of a party of 6, one steak was completely raw, 2 were overcooked, and one didn't even come with the side that was supposed to accompany it. This is unexceptable for any restaurant, much less one that considers themselves to be "fine dining". We are not strangers to the fine dining experience and have never been treated so poorly by a hostess. It makes me sick to think of how much money we wasted in this restaurant. So if you are looking for "Fine Dining" with poorly done steaks and and a side order of condescending attitude, by all means try out Mader's German Restaurant.
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