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        (301) 384-4000Visit WebsiteMap & Directions15401 Old Columbia PikeBurtonsville, MD 20866Write a Review

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        General Info
        House of Printing offers a wide range of services including single-up to five-color printing, DocuTech work, and complete bindery and finishing capabilities. The company s state-of-the-art equipment allows it to competitively print brochures, manuals, fliers and books. House of Printing has been providing customers with quality and efficient printing services for more than 33 years. Its sales staff has extensive printing experience that enables each representative to assist customers with every project phase from prepress through delivery. Industry print magazines have consistently ranked House of Printing as the number one single-location printer and in the top 20 commercial printers in the United States since its founding in 1972. House of Printing is located in Burtonsville, Md.
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        BBB Rating
        A+
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        Extra Phones

        Phone: (301) 288-4017

        Fax: (301) 384-3111

        Other Links

        http://www.hopinc.com

        https://www.hopinc.com/contact-us

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        Categories
        Copying & Duplicating Service, Computer Printers & Supplies, Printers-Equipment & Supplies, Printing Services-Commercial

        Reviews

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        Andreina R.

        11/12/2015

        Overall

        I am a Communications Associate at the Johns Hopkins School of Public Health. I had a terrible experience with House of Printing. They were extremely rude, they lacked basic customer service, and were incapable of offering solutions to the problem at hand.



        On the expected day of delivery, they informed us that they were NOT going to deliver the order until they received payment for a previous order. Payment for the previous order (10 days prior) had already been approved from our side but wasn't received because of a discrepancy on their accounts payable address and their invoice address. Their sales representative, Tony, yelled at me on the phone, was extremely rude and offered no solutions. They wanted payment right away for both orders even though our contract stated that we have 30 days to process payments. Moreover, their final and ONLY solution was that they would make the delivery the following day ONLY IF we made "on the spot" payment for both orders.



        A professional company would have spoken to me as a valuable client and would have presented viable solutions to continue a business relationship with an Institution like Johns Hopkins.

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        Details

        Phone: (301) 384-4000

        Address: 15401 Old Columbia Pike, Burtonsville, MD 20866

        Website: http://www.hopinc.com

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