Absolutely terrible service, totally incompetent and unprofessional. New England Taxi claim they "forgot" that we had ordered their taxi the day before, and were more than half an hour late picking us up -nearly missed a flight from Burlington Airport as a result. Difficult and unhelpful -AVOID AT ALL COST!!!!Was this review helpful?Yes No|Flag Abuse
Yes, the driver got there 20 minutes late because of an oversight, but the customer still made his flight on time. We pride ourselves on customer service and are offering him a free ride up to $30, which was more than what his fare cost, or he may have a half price ride anywhere in the state of Vermont. We apologize for any inconvenience and we try our best to take care of our customers.