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The Lasik Vision Institute

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Business Details

17

years

in Business

Better Vision. Better Value.
Hours:

Regular Hours

General Info:
The Lasik Vision Institute -over 1 Million Surgeries Performed. Prices starting at $299 per eye. Great Financing Available! Schedule your Complimentary Evaluation Today in the Boston Metro Area!
Extra Phones:

Phone: (339) 234-6997

TollFree: (800) 983-9741

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Payment method:
master card, visa, amex, cash, check, discover
Location:
50 Burlington Mall Rd
Neighborhoods:
Havenville, Woods Corner
Languages:
English, Spanish
Category:
Physicians & Surgeons
Other Information:

By Appointment Only: Yes

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Reviews

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bdp357
11/18/2010
Get a second and third opinion before you go through with it

At first I was very excited about getting the procedure done because I thought my eyes were to bad to qualify. The day they told me I was a good candidate I was so happy... As I talked to the sales rep she informed me of a life plan for future enhancements in case I needed a re-touch.

The day I went in for the procedure I was very happy, thinking I would finally be free from glasses. The performed the procedure and although I was in pain I was still happy.. Then the optometris
...view moret inserted some tear thing in my eye to help keep my eyes moist, as she was doing it she managed to poke me in the eye with the tweezers then blamed me for moving, well usually when something hurts you move..

That was only the beginning of the frustration for me. The following week I went back for my 1 week checkup. The drive for me was an hour, but I wasnt to worried about it until I got into the office. At which point I waited 45 minutes for them to tell me that the doctor called out sick, so I drove all that way for nothing and had to waste more time and money driving back the next day.

As time progressed my eyes started to get better, after 3 weeks I had 20/25 vision which for me was a plus. Then I started to run out of meds, only to go in for another appointment to receive a prescription to buy the meds.. To top it all off they managed to forget to give me one of the prescriptions....

After 3 months my eyes started to feel good but I noticed my vision was getting slightly blurry.. On my next appointment the doctor told me my eyes regressed but that was normal for far-sidedness, then she continued to tell me that she needed to dielate my eyes. So as I was patiently waiting one of the receptionist/opto assistance came to me and said I was good to go. At which point I told her the dr. had dielated my eyes. Then I could hear the assistant tell the dr. that the surgeon doesnt need my eyes dielated, I could hear the doctor tell the assistant not to worry about it and she would just do a quick exam of my eyes.. The exam she did was completely pointless and a waste of my time, it took all of 1 minute. She then told me I need to come back in two months, because they needed back to back test results to make sure my eyes didnt continue to change.

So now today I went for my appointment and the doctor tells me my eyes got worse and that the surgeon will probably not be able to do the procedure again. They are only aloud to correct my vision so much..

The outcome was I wasted 3K getting my eyes ""not fixed"". I paid additional for a lifetime retouch plan, of which I can not utilize. Although I was aware that there was a chance I may not be corrected to 20/20 I never imagined that my eyes would go right back to the way they were.

At this point I will be requesting some type of a refund I do not think their initial evaluation was very good. They not only left out little tid-bits such as farsided people usually require a re-touch and there is a restriction on the retouch. Not only was I out money I also wasted 1 week of vacation because I had PRK done, in addition I wasted all the time driving to the appointments. 1 hour each way at least six times.

The assistance were very nice, the surgeon was very nice, but the doctor/optometrist was horrible. She was rude, unprofessional, and did not provide all the information needed. She said only what she wanted to make the deal go through then back pedaled all the way out when the procedure didnt work.
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sdfarrell06
04/06/2010
Best thing I ever did

I have contemplated getting the surgery done for quite a few years. I went to a bunch of different places and the Lasik Institute in Burlington, MA was the one I felt most comfortable with. The day I had the surgery done they were nice, calmimg me down and explained everything that was going to happen as they were performing teh surgery. \r
\r
They were very up front about how long it would take to heal, and made sure that I made appointments for all my follow ups. They have told me
...view moreas long as I keep those appointments I will be covered for any future surgeries should my vision change.\r
\r
I'm just about a week out since I had the surgery and so far everything is good. I have had a few questions and everytime I call the girls there they have been quick at getting back to me with the answers. I would recommend this place to anyone. \r
\r
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LasikEyeSucks
08/24/2009
Lasik Vision Institute

I got eye surgery at Lasik Vision Institute in Burlington, MA in 2004, and I purchased an insurance plan for $800.\r
\r
Currently, my vision deteriorating, they have refused to uphold this insurance plan on a technicality. I would NOT advise anyone to get Lasik done at the Lasik Vision Institute in Burlington, MA. They will just rip you off.

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The Lasik Vision Institute

50 Mall Rd Ste 101BurlingtonMA 01803

(781) 505-1995

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The Lasik Vision Institute

50 Mall Rd Ste 101BurlingtonMA 01803

(781) 505-1995

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