I like Max's and this particular location. I've always had good experiences, and the food is always great. Most people I know rave about the corned beef or brisket. I don't think the service is that great all the time--many servers act like it's just a job and they don't care about the customers. But there's something fun and enjoyable about this location--it's smaller than the one in Palo Alto and the live music (piano and singing) makes it worth it.