Burlingame Collision Center is a family owned repair shop that does business the "old fashion" way - they put the customer first. Don, the owner, was a great help in repairing my recent accident.
I had seen the Burlingame Collision Center on California Dr for years, so when I needed a couple of holes on my bumper fixed I thought "why not stop in?"
I pulled around back and was greeted by Dan, their paint/body expert. He spent 15- 20 minutes finding 2 plugs that matched my bumper color and installed them, without charge.
That was 2 years ago, so when I recently scraped a family members Lexus, parked in my driveway, with my Lexus, BCC was my first and only stop. Don carefully explained the insurance and repair process with me. What i didn't realize is that the insurance company is the main reason why the process takes so long. If I had spoken to Don before calling my insurer, It would have saved me a week in repair time.
Of course the repair work was excellent - actually the car looks better now than it had before. Again, they buffed away up a couple of marks that weren't on the claim for free!
Use Don as a source for not only repair but to help you deal with your mega corporate insurer - He will save you time and money! BCC is in my rolodex along with my doctor, lawyer and hairstylist .