I have taken my car here for oil changes and repairs several times. They always have friendly and helpful staff.
Mike Harvey Acura
- BBB Rating:
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- General Info:
- Mike Harvey Acura is an automobile dealership of new and pre-owned vehicles in different body styles, including coupes, vans, minivans, trucks, sedans, wagons and sport utility vehicles. It is an authorized dealer of Acura and offers various new models, including MDX, RDX, RL, TL and TSX. The dealership also has a large inventory of used vehicles from manufacturers, such as Audi, BMW, Chrysler, Ford, Honda, Lexus, Mazda, Mercedes-Benz, Nissan, Saturn, Toyota and Volkswagen. Its service department features modern diagnostic and repair equipment. The dealership s body shop department offers repair work, ranging from minor ding and major collision damage to body restoration work. It offers online discount coupons for service and maintenance. Mike Harvey Acura is located in Burlingame, Calif.
- Extra Phones:
Primary Phone: (650) 579-5400
Primary Phone: (650) 579-4200
Phone: (650) 579-4256
Phone: (650) 579-4200
They're only good until you bought the car!! If you have any issues with the car, your issues will fall on deaf ears. When our windshield cracked on our new car due to installation issues, the salesman that helped us buy the car was of no help. Buy here at your own risk. Terrible customer service.
After finding the car I wanted, and the fair price I knew I should pay, I was more than disheartened after going to three dealerships and finding them unwilling to negotiate. The salesman at Mike Harvey Acura not only met me at the price of the car I wanted, also giving me extremely generous terms on my trade, they set me up in a rental car while my new car shipped to the dealership! They gave me great financing terms and made car shopping a pleasure instead of a haggle, hassle, bs-fest. I highly recommend you try this dealership first instead of as a last resort. You will save yourself a lot of frustration, and drive away very satisfied.
Highly professional staff!! They offered a deal on a car they had unlike other dealers who were promising deals even without the car. No games, hassle free approach to their deals. Most importantly, extremely friendly staff, great customer service and no-game deals.
Having come here a number of times over the years for routine oil changes, I have to say that the staff and service have been consistently exceptional throughout the years and counting of ownership of my RSX (which was purchased here). The waiting area is great with coffee/tea, pastries, TV, and internet.
I would like to tell you that my service at Mike Harvey Acura deserves a 10. My service man was very helpful and courteous. He was very professional and told me exactly what I needed to be done on my car. I would have to say that he was the best service person I have dealt with in a very long time.
The car I got is dashing. I love how it rides and the inside is wonderfully smooth. I always wanted a leather seat car and plus it's the one I been wanting for a little while now. The budget was a little out of my price range but they worked with what I had because I was paying cash upfront no payment plans or anything. Thanks guys for everything.
Amazing customer service at Mike Harvey Acura. They greet me with a warming smile and made sure I was comfortable in the car I wanted and comfortable with the prices that I am looking at. I believe that I got an amazing deal for my MDX. Thanks for all the help.