More Info
- Email Business
- BBB Rating
- Extra Phones
Phone: (818) 842-4562
Fax: (818) 842-4562
TollFree: (800) 572-9929
- Brands
- lgb, lionel
- Payment method
- diners club, paypal
- Neighborhoods
- Magnolia Park, Burbank
- AKA
Train Shack Inc
- Other Links
- Categories
- Other Information
Price Range : Average
Wheelchair Accessible: Yes
Parking: Lot, Private
Bike Parking: Yes
GalleryView all (3)
Reviews
06/11/2018
My husband and I LOVE this store! He grew up going to the store regularly and having many model trains. I was new to this whole “train” thing, but ever since my first visit to the Train Shack, I truly enjoy setting up my train layouts, running different engines, and decorating with accessories. I left with a wonderful Christmas train set the very first time I visited the store.
The staff are wonderful! Not only competent and helpful, they are also very friendly, genuine, personable, and caring - they feel like our family! I’ve been to the store so many time, but I still find new items/interesting details every time I visit. The staff remember what I have in my train layout and their recommendations are catered to my budget, scale, and train set - always recommend the perfect piece which makes my layout even more realistic. Train Shack is a great place for both professional train enthusiast and novice train lovers, as well as perfect for families with kids! By far, my favorite store! 😊 🚂 ❤️
PS: Attached is a photo of my Christmas O scale layout!
12/12/2016
Outstanding place to go for hobby trains! Huge selection and great prices. Really neat place to take kids, live running trains and all sorts of stuff to see. I have been in many times and have always received great service and advice.
11/27/2016
This is one of the places you need to go in! Great kids selection and some really cool model trains and accessories. They have a full model city with a train you can watch drive around
06/12/2014
I am not a fan only because of the rudeness of most of the staff. While they have a nice setting with good parking and a decent inventory I have had several time when I felt like they didn't want to deal with me. Last time I was there I walked in got looked at by two staff members, I think one might have been the owner and didn't get any type of acknowledgement. After walking back and forth for about 5 minutes I finally asked for help. Wow, what an experience. All I got were one word answers to my questions and they weren't even pleasant. I spent some money they my first few visits, but I,m through being a customer and being treated like an outsider and it happens almost every time I walked in. Other review sites have good reviews on this place, but sprinkled in between you will find several saying what I just did. Rude man, just so rude. Truth is they must not need the business. I buy online now and get the same products by the same makers for much less.
09/05/2009
They have all scales, helpfull, not pushy, and discounts. You may see a movie star there.
Details
Phone: (818) 842-3330
Address: 1030 N Hollywood Way, Burbank, CA 91505
Website: http://www.trainshack.com
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